New drivers posted for Mac and Win, version 6.3.25. Now supporting OSX High Sierra. Windows driver 6.3.25-3 is updated to versiob 6.3.25-5 now to fix an issue with the WL Kit. Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

Note: All users seeing wavy lines using a Wacom Pro Pen 2 with Wacom MSP, Cintiq/Intuos Pro 13” or 16”, please update the tablet pen firmware to address this issue. The update is now available via the Wacom Desktop Center application on your computer.

For clicking problems with Google Chrome see:
http://www.wacom.com/en-us/support?guid ... ListPage-1

Problem with intuos pro paper edition and inkscape

Inkspace, Marketplace, Bamboo Paper, sign pro PDF, etc
seghier
Posts: 8
Joined: Fri 31. Mar 2017, 20:06

Problem with intuos pro paper edition and inkscape

Postby seghier » Fri 31. Mar 2017, 20:14

Hello
i contact wacom support via email about this problem and they told me to test the tablet in other pc.
and i want ask again maybe someone had the same problem
the tablet worked fine with my laptop and work with inkspace for android
but when i tired pair the tablet with inkspace pc always i had a problem and this message : no supported device found !
wacom support said this could be a defect in the tablet but why it work with the android app ?
i hope find a solution because i don't have another pc to test it and i can't return it because the shipping cost (send and receive )
and i hope you make the pc version support bluetooth like the android version

wacom1
Posts: 625
Joined: Tue 29. Nov 2016, 09:46

Re: Problem with intuos pro paper edition and inkscape

Postby wacom1 » Thu 6. Apr 2017, 07:38

As far as I know the desktop versions of the Inkspace App work only by USB cable connection at the moment. It is not a hardware problem, but needs another update for the Inkspace App.

seghier
Posts: 8
Joined: Fri 31. Mar 2017, 20:06

Re: Problem with intuos pro paper edition and inkscape

Postby seghier » Sat 8. Apr 2017, 10:10

Thanks
i installed the last version of inkspace
are you mean i need to wait for a new version ?

seghier
Posts: 8
Joined: Fri 31. Mar 2017, 20:06

Re: Problem with intuos pro paper edition and inkscape

Postby seghier » Sat 8. Apr 2017, 10:15

hi
after installing the last driver 6.3.21-10 the application detect the tablet and worked

seghier
Posts: 8
Joined: Fri 31. Mar 2017, 20:06

Re: Problem with intuos pro paper edition and inkscape

Postby seghier » Sat 8. Apr 2017, 12:49

transfer files from tablet to inkspace pc take long time without success

sgyanagi
Posts: 1
Joined: Fri 21. Apr 2017, 18:52

Re: Problem with intuos pro paper edition and inkscape

Postby sgyanagi » Fri 21. Apr 2017, 18:53

Im also having problems with Inkspace, the app doesn't detect the tablet even via USB connection,

seghier
Posts: 8
Joined: Fri 31. Mar 2017, 20:06

Re: Problem with intuos pro paper edition and inkscape

Postby seghier » Tue 25. Apr 2017, 09:09

with the last upadte and in windows 10 worked fine
but in windows 7 i still have the problem

wacom1
Posts: 625
Joined: Tue 29. Nov 2016, 09:46

Re: Problem with intuos pro paper edition and inkscape

Postby wacom1 » Fri 5. May 2017, 06:26

Intuos Paper Inkspace connection via Bluetooth is only supported for Windows10 64bit. It will not work with Win7/8 or 32bit Win10.

seghier
Posts: 8
Joined: Fri 31. Mar 2017, 20:06

Re: Problem with intuos pro paper edition and inkscape

Postby seghier » Sat 6. May 2017, 05:06

wacom1 wrote:Intuos Paper Inkspace connection via Bluetooth is only supported for Windows10 64bit. It will not work with Win7/8 or 32bit Win10.

how that possible ?
in windows 10 or 7 always asked to plug the cable ; bluetooth worked only with smartphone


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