Wacom Customer Support page: https://support.wacom.com/

Cintiq Pro 24 - Fan Speed:
A firmware update was released that should allow you to adjust the fan speed. Please see: here

Windows 10 Fall 2018 Update:
Updating to the newest Windows 10 Fall update? Wacom has identified a few issues within the latest update. Pan/Scroll is not working correctly in some applications. Also, Modifier Clicks do not work when assigned to pen buttons or ExpressKeys, see the screenshot below. The Wacom driver team has submitted a bug report with Microsoft for these issues and will continue to work with them until it is fixed. More information can be found here: here

Mac OS 10.14 Mojave:
Upgrading to Mac OS 10.14 Mojave? A new Mac OSX security feature requires some additional changes to run the Wacom Driver correctly. Please see the instructions found on our support page here. Also, If you have any issues, please try a clean driver install. Follow the steps here.

Wacom Drivers:
December 2018: New driver released for Windows (6.3.32-3) and Mac (6.3.32-3). Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

Inkspace App Updates: http://forum.wacom.eu/viewtopic.php?f=9&t=1949#p5742

Google Chrome Why is Google Chrome not accepting clicks or is lagging?

Registration
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?

Looking for: Wacom sellers at Animecon2017

Inkspace, Marketplace, Bamboo Paper, sign pro PDF, etc
qisekii
Posts: 1
Joined: Fri 30. Jun 2017, 16:25

Looking for: Wacom sellers at Animecon2017

Postby qisekii » Fri 30. Jun 2017, 16:31

Hello!

On sunday 11th of june I bought a 13hd cintiq from wacom sellers at animecon2017 in the Hague, the Netherlands.
I'm looking for their contact information, as they didn't give me an invoice, which I really need right now.
The screen is acting up when I turn the touch function on.
I contacted wacom eu, and they told me it has to go for repair and that I need that invoice.

I hope someone can help me out and give me their number or their e-mail address.

Have a nice day,
Miya Chen

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