Hi,
I just dowloaded a tried version of mosketch, (downloaded twice and installed twice also :) ) was exited to use it but the software crashed at launch everytime.
So can't use it and try it at that time.
did someone allready had this problem, and is anyone have a solution for that kind of problem? thanks you.
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March 2018: Updated drivers released version 6.3.29-6 for Win and Mac, supporting the new Cintiq Pro 24/32 products. Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers
For clicking problems with Google Chrome see:
http://www.wacom.com/en-us/support?guid ... ListPage-1
Registration
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?:https://www.wacom.com/en-us/support?guideTitle=How-do-I-register-my-Wacom-device%2525253F&guideId=4244ade8-634a-433c-88b4-31d83e63226c
Mosketch appli crash at launch
Re: Mosketch appli crash at launch
What is your operating system ? Is there an error message when it crashes ? Is it freezing ? Did you register and receive a trial license activation ? See the steps at http://support.mokastudio.com/support/s ... activation
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- Posts: 1
- Joined: Thu 31. Aug 2017, 11:45
Re: Mosketch appli crash at launch
Hi,
if you get a popup window saying that Opencll.dll is missing, please try to update your graphics driver and see if that solves your issue.
Sorry for the inconvenience.
Best.
if you get a popup window saying that Opencll.dll is missing, please try to update your graphics driver and see if that solves your issue.
Sorry for the inconvenience.
Best.
Re: Mosketch appli crash at launch
Hi,
System Windows 7.
Well there's No error message no freezing, no registration panel. And no opencll.dll missing. And not any kind of alert. The appli just chut down.
so???? :) :) I would like to give you something to "grab", that would explain the problem, but... what?
Thank you for your kindness.
'open to any kind of solution anyway.
David.
System Windows 7.
Well there's No error message no freezing, no registration panel. And no opencll.dll missing. And not any kind of alert. The appli just chut down.
so???? :) :) I would like to give you something to "grab", that would explain the problem, but... what?
Thank you for your kindness.
'open to any kind of solution anyway.
David.
Re: Mosketch appli crash at launch
Did you try to contact the support of Mosketch already?
Since Wacom is not the manufacturer of this application our means are limited...
Since Wacom is not the manufacturer of this application our means are limited...
Re: Mosketch appli crash at launch
Hello,
Not yet but well, you're right. i should have done it already. Thanks anyway. :) ... May be you have a link to join them?
thanks.
David.
Not yet but well, you're right. i should have done it already. Thanks anyway. :) ... May be you have a link to join them?
thanks.
David.
Re: Mosketch appli crash at launch
Hi, here is a link to the Mosketch customer support:
https://www.mokastudio.com/contact.html
https://www.mokastudio.com/contact.html