News 20.07.2020:
Dear customer, due to cookie policies we cannot allow embedding pictures from 3rd party sites any more.
In case you want to show our support teams a picture, open a case at
Thanks for your understanding.

Wacom Customer Support page:

Wacom Product Resources - Drivers, Manuals, Warranty Information & Others

Mac OS 10.15 Catalina Support:

Mac OS 10.15.4 Update:
What does the Mac OS warning message “Legacy System Extension” mean and why am I seeing it?

eStore Shipping
Please note that reduced UPS service might affect your region due to CoVid-19 situation. See updated details for UPS services

Product Registration:
Please register our products on
How do I register my Wacom device?

Why no new Intuos XL

Intuos, Intuos Pro, Bamboo, Graphire, etc.
Posts: 4
Joined: Wed 18. Jan 2017, 07:55

Why no new Intuos XL

Postby mladenp » Wed 18. Dec 2019, 14:30

Hello Wacom community,

i'm working on Wacom pen tablets for the past 25 years. Started with a tiny ArtPad 2, but soon i realised that professional retouching on dual displays works best with bigger tablets. I used different Large versions of Intuos tablets, but when I upgraded to two 27" 2560 x 1440 screens i had to get the XL version which i'm using for the past 5 years.

The lack of a new XL version of the recent Intuos Pro series is very concerning. The Driver still works with the old PTK-1240, but i'm afraid that wouldn’t last very long.

All retouching professionals that I know, still use the XL version and everyone is concerned.

I tried to work with the smaller Large version, but because of the smaller size it is too fast and with very low precision.

I also tried the Display Toggle, but this is no option for me either. It just another button which i need to click and it changes my workflow drastically. Same for the Precision Mode.

What are your suggestions or hints. How do you work with smaller tablets on bigger screens.

Do you think that we can expect a new XL Intuos?

many thanks!

Posts: 4
Joined: Wed 18. Jan 2017, 07:55

Re: Why no new Intuos XL

Postby mladenp » Mon 4. May 2020, 10:16

Really? No replies!?
How do you work with all these small tablets?
Where should I post my request?

Posts: 1138
Joined: Tue 8. Aug 2017, 14:35

Re: Why no new Intuos XL

Postby wacom5 » Tue 5. May 2020, 09:59

You posted in the right place but I have no answer to add. We are not aware of any new XL tablet coming the last generation was the Intuos 4 which is 4 generations old. I will forward your feedback to the team.
Need immediate help? Contact our Support:

Posts: 7
Joined: Mon 30. Mar 2020, 12:34

Re: Why no new Intuos XL

Postby HubertusausBerlin » Mon 18. May 2020, 13:51


Yes - I wait already for an update of the XL tablet for years too!

I am an illustrator and graphic designer, working on a 27 "Mac and a second 27" monitor for the many tool windows.

I often have to switch between drawing and grafic elements. When it comes to drawing, I'm dependend on finely coordinated movements that only enable a optimal projection. Even the L surface (which makes up just half of the XL) is still too small for me and the movements are too fast.

I have been working with Wacom tablets for almost 20 years - and I cannot understand that one of the most important work tools is suddenly no longer updated in the usual way.

Are there no plans for a new XL pen tablet?

Posts: 7
Joined: Mon 30. Mar 2020, 12:34

Re: Why no new Intuos XL

Postby HubertusausBerlin » Tue 19. May 2020, 09:23

Here again to illustrate the large projection differences between the currently largest pen tablet Intuos Pro L and the old Intuos XL:

x Intuos Pro L: 31.1cm x 21.6cm / 12.3 '' x 8.5 ''

x Intous 4 XL (: 48.7 cm x 30.4 cm / 19.1 '' x 11.9 ''

You can see the difference is huge!

An idea would also be if there were an extra long pen tablet for designers with two monitors.

After all, it is completely normal for many designers, illustrators, etc. to work with two large monitors.

I know a lot of colleagues who have been working with the Intuos 4 XL for years. And there is still no adequate replacement!

Posts: 14
Joined: Tue 31. Jan 2017, 11:26

Re: Why no new Intuos XL

Postby laptopleon » Thu 28. May 2020, 09:44

I too have been using Wacom tablets for decades.

I too am frustrated by the often weird choices in design and technical options Wacom made through the years, the high prices and the spotty driver support.

They simply pulled the plug on supporting older Wacoms at one point, no longer updating the drivers to macOS, effectively bricking their own hardware.

At one point, this complete forum was just wiped clean. All the info about – for example – working around the missing drivers was also deleted.

Wacom users are few and far apart. It's a small niche. There are very few people who can afford the Cintiqs or larger tablets, specially in the creative business. I know Wacom likes to show of with creative stuff, but most Wacom users are not illustrators on a Mac but technical drawers on a PC.

Even if you find your way here, they send you to the support mail but you don't get anything more then what is already on the 'help pages': Re-install and else 'It must be your computer because no one else is reporting this to us.'

There are often more Wacom topics on other forums, like than there are here..

Posts: 7
Joined: Mon 30. Mar 2020, 12:34

Re: Why no new Intuos XL

Postby HubertusausBerlin » Fri 29. May 2020, 13:39

Hey Leon.

Understand what you mean.

Although I have had over many years very good experiences with Wacom so far. There were and still are drivers for Mac OS (... even if my Intuos 4 XL just makes me tick - and apparently nobody can help me - and that makes me very sad ... ).

I also always thought that a lot of creatives and illustrators like me would work with Wacom tablets, what other devices should they use otherwise? It is all the more surprising that nobody seems to complain or ask that there are no current XL versions. As I said and shown - the projection difference is huge ...

LG, H.

Return to “Pen Tablets”