Wacom Customer Support page: https://support.wacom.com/

Wacom Product Resources - Drivers, Manuals, Warranty Information & Others

Mac OS 10.15 Catalina Support:

Mac OS 10.15.4 Update:
What does the Mac OS warning message “Legacy System Extension” mean and why am I seeing it?

eStore Shipping
Please note that reduced UPS service might affect your region due to CoVid-19 situation. See updated details for UPS serviceshttps://www.ups.com/de/en/service-alerts.page?id=alert1

Product Registration:
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?

Synchronisation Inkspace App on Windows

Bamboo Spark, Bamboo Slate, Bamboo Folio
Posts: 2
Joined: Fri 15. May 2020, 06:43

Synchronisation Inkspace App on Windows

Postby dokiat » Mon 18. May 2020, 15:47

On Windows 10, the Inkspace App (V2.7.4) cannot sync with the Server. If I try to export in *.doc or *.txt file, I get the notification "Verbindung zum Server kann nicht hergestellt werden - Cannot connect to the server". The syncronisation to other devices (Android Smartphone) doesn't work either.

Does anyone know this Problem? How can I fix it?

Best wishes,


Posts: 1051
Joined: Tue 8. Aug 2017, 14:35

Re: Synchronisation Inkspace App on Windows

Postby wacom5 » Tue 19. May 2020, 09:00

Make sure the App is whitelisted by your Firewall / Antivirus. I just tested and the server seems to be reachable.
Need immediate help? Contact our Support: https://support.wacom.com

Return to “Smartpads”