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No USBc port. Solutions please!

Cintiq and Cintiq Pro
mattrichards
Posts: 6
Joined: Sat 6. Jun 2020, 13:56

No USBc port. Solutions please!

Postby mattrichards » Sat 6. Jun 2020, 14:07

Hi all

I'm thinking about getting the Cintiq 16 pro UHD and I know that there have been some issues in the past with 4K connectivity for those without the USBc port.
Have Wacom addressed this yet by supplying the correct cables for display ports?

If not can anyone advise a correct route so that I dont get stuck at 1440p.
(I understand that there is an adaptor that can act as a workaround to run at 4K for example).

I have a GeForce gtx 960 which has 3 available display ports. The HDMi port is currently running a second monitor and the DVI is running the main monitor.

Any advice would be appreciated

Thanks

wacom5
Posts: 1141
Joined: Tue 8. Aug 2017, 14:35

Re: No USBc port. Solutions please!

Postby wacom5 » Mon 8. Jun 2020, 07:01

Hi,
Yes, this was addressed 2 years ago with the release of the Wacom Link Plus.
All units produced after March 2018 already include this in the box. When you look to buy one, make sure it come with it.
Need immediate help? Contact our Support: https://support.wacom.com

mattrichards
Posts: 6
Joined: Sat 6. Jun 2020, 13:56

Re: No USBc port. Solutions please!

Postby mattrichards » Mon 8. Jun 2020, 07:12

Brilliant. Thank you so much for the info!


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