Hey there,
as the title says, everytime i try to open those options from the wacom desktop center it crashes, without any excuse, i've reinstalled the drivers numerous times, and nothing, everything else works fine though, pen sensitivity, touch, expresskeys, but i need to configurate the expresskeys and take out that annoying window that appears everytime you press one, it's so useless.
many thanks in advance!
News 20.07.2020:
Dear customer, due to cookie policies we cannot allow embedding pictures from 3rd party sites any more.
In case you want to show our support teams a picture, open a case at http://www.wacom.com/support/contact-support
Thanks for your understanding.
Wacom Customer Support page: https://support.wacom.com/
Wacom Product Resources - Drivers, Manuals, Warranty Information & Others
Mac OS 10.15 Catalina Support:
https://www.wacom.com/en-de/support?guideId=015-916
About ARM architecture-based computer support:
Check our FAQ: Does the Wacom driver support ARM architecture-based computers?
eStore Shipping
Please note that reduced UPS service might affect your region due to CoVid-19 situation. See updated details for UPS serviceshttps://www.ups.com/de/en/service-alerts.page?id=alert1
Product Registration:
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?
Dear customer, due to cookie policies we cannot allow embedding pictures from 3rd party sites any more.
In case you want to show our support teams a picture, open a case at http://www.wacom.com/support/contact-support
Thanks for your understanding.
Wacom Customer Support page: https://support.wacom.com/
Wacom Product Resources - Drivers, Manuals, Warranty Information & Others
Mac OS 10.15 Catalina Support:
https://www.wacom.com/en-de/support?guideId=015-916
About ARM architecture-based computer support:
Check our FAQ: Does the Wacom driver support ARM architecture-based computers?
eStore Shipping
Please note that reduced UPS service might affect your region due to CoVid-19 situation. See updated details for UPS serviceshttps://www.ups.com/de/en/service-alerts.page?id=alert1
Product Registration:
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?
Any type of configuration does not launch (expresskeys; touch; pen;)
Re: Any type of configuration does not launch (expresskeys; touch; pen;)
Hello,
Can you clarify which Operating System, Driver version and device you are using?
Is there an error message you can see?
From the Wacom Desktop Center, select "Support" then "Driver check" and follow the prompted steps to see if there is an issue with the driver.
Also, make sure you have the latest driver installed - https://www.wacom.com/support/product-support/drivers
Can you clarify which Operating System, Driver version and device you are using?
Is there an error message you can see?
From the Wacom Desktop Center, select "Support" then "Driver check" and follow the prompted steps to see if there is an issue with the driver.
Also, make sure you have the latest driver installed - https://www.wacom.com/support/product-support/drivers
Need immediate help? Contact our Support: https://support.wacom.com
Re: Any type of configuration does not launch (expresskeys; touch; pen;)
hello there,
i'm operating a windows 10 pc, My wacom is an intuos comic cth-490 which i updated yesterday "6.3.40-2"
still having the same issue though, no message whatsoever, just opens on the task bar, and immediately closes.
lastly, i've checked the drivers and it says everything is ok every time i've done it.
thank you for the response, hopefully you can help me.
i'm operating a windows 10 pc, My wacom is an intuos comic cth-490 which i updated yesterday "6.3.40-2"
still having the same issue though, no message whatsoever, just opens on the task bar, and immediately closes.
lastly, i've checked the drivers and it says everything is ok every time i've done it.
thank you for the response, hopefully you can help me.
Re: Any type of configuration does not launch (expresskeys; touch; pen;)
Can you please contact our support for further assistance - https://www.wacom.com/support/contact-support
Need immediate help? Contact our Support: https://support.wacom.com