Hello,
I have noticed a big loss of quality in the applications that I use with all the updates above 6.3.37-3. Lines suddenly appear when you draw. To my knowledge, only the 6.3.37-3 update does not have this problem. But as a result, I am unable to benefit from the latest features.
Please do something about it.
Cintiq companion 2/windows 10/ opentoonz software used.
https://ibb.co/Rb3FnDy
News 20.07.2020:
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Dear customer, due to cookie policies we cannot allow embedding pictures from 3rd party sites any more.
In case you want to show our support teams a picture, open a case at http://www.wacom.com/support/contact-support
Thanks for your understanding.
Wacom Customer Support page: https://support.wacom.com/
Wacom Product Resources - Drivers, Manuals, Warranty Information & Others
Mac OS 10.15 Catalina Support:
https://www.wacom.com/en-de/support?guideId=015-916
About ARM architecture-based computer support:
Check our FAQ: Does the Wacom driver support ARM architecture-based computers?
eStore Shipping
Please note that reduced UPS service might affect your region due to CoVid-19 situation. See updated details for UPS serviceshttps://www.ups.com/de/en/service-alerts.page?id=alert1
Product Registration:
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?
Big Issues for Drivers after 6.3.37-3
Re: Big Issues for Drivers after 6.3.37-3
Can you report this to the customer support team in more detail?
Need immediate help? Contact our Support: https://support.wacom.com
Re: Big Issues for Drivers after 6.3.37-3
1- I have not been guaranteed for a long time, is this a problem ?
2- If not, should I contact English or French support, my nationality ?
2- If not, should I contact English or French support, my nationality ?
Re: Big Issues for Drivers after 6.3.37-3
1- if this is software related (which it looks like it is) it makes no difference what your warranty is. This is only relevant in case there is a hardware issue and your device needs to be repaired.
2- We support both Languages so you are free to choose which ever you prefer.
2- We support both Languages so you are free to choose which ever you prefer.
Need immediate help? Contact our Support: https://support.wacom.com