Wacom Customer Support page: https://support.wacom.com/

Pen not working after Mac OSX update June 2019:
http://forum.wacom.eu/viewtopic.php?f=11&t=4011

Why is the cursor on Windows a white dot or crosshairs?
http://forum.wacom.eu/viewtopic.php?f=11&t=4013#p8912

Wacom Drivers:
Latest driver released for Windows (6.3.33-3) and Mac (6.3.33-5). Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

Product Registration:
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?

Drawing software:
If you wondering which software to choose, check the trial versions below:

Orange and Blue LEDs flashing

Bamboo Spark, Bamboo Slate, Bamboo Folio
CarloSalt
Posts: 3
Joined: Fri 7. Jul 2017, 19:10

Orange and Blue LEDs flashing

Postby CarloSalt » Fri 7. Jul 2017, 19:14

I have the above issue and have been asking every day for 2 weeks on the Wacom twitter page. However never a reply.
I will try here now as I can't find it any where on the web or manual. This the second time Ive had to stop using the device for weeks due to crap service. First time was when there was no replacement refills any where in the world.

Any way could someone help me in solving this
Thanks

wacom1
Posts: 897
Joined: Tue 29. Nov 2016, 09:46

Re: Orange and Blue LEDs flashing

Postby wacom1 » Tue 11. Jul 2017, 08:08

When the orange and blue LEDs are flashing, there is hardware problem with the device. In that case please contact Wacom support - either by phone or through the support contact page: http://www.wacom.com/en-de/support/contact-support


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