Wacom Customer Support page: https://support.wacom.com/

Cintiq Pro 24 - Fan Speed:
A firmware update was released that should allow you to adjust the fan speed. Please see: here

Windows 10 Fall 2018 Update:
Updating to the newest Windows 10 Fall update? Wacom has identified a few issues within the latest update. Pan/Scroll is not working correctly in some applications. Also, Modifier Clicks do not work when assigned to pen buttons or ExpressKeys, see the screenshot below. The Wacom driver team has submitted a bug report with Microsoft for these issues and will continue to work with them until it is fixed. More information can be found here: here

Mac OS 10.14 Mojave:
Upgrading to Mac OS 10.14 Mojave? A new Mac OSX security feature requires some additional changes to run the Wacom Driver correctly. Please see the instructions found on our support page here. Also, If you have any issues, please try a clean driver install. Follow the steps here.

Wacom Drivers:
December 2018: New driver released for Windows (6.3.32-3) and Mac (6.3.32-3). Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

Inkspace App Updates: http://forum.wacom.eu/viewtopic.php?f=9&t=1949#p5742

Google Chrome Why is Google Chrome not accepting clicks or is lagging?

Registration
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Upgrade SSD of MSP 16”

Cintiq Companion, Cintiq Companion Hybrid, Cintiq Companion 2 and MobileStudio Pro
WMSPman
Posts: 11
Joined: Tue 20. Dec 2016, 05:39

Upgrade SSD of MSP 16”

Postby WMSPman » Thu 17. Aug 2017, 09:10

I love my MSP 16” but he 512GB SSD is a bit limiting.

Has anyone attempted to upgrade it to larger capacity? I can’t find any tear down videos :(

wacom4
Posts: 143
Joined: Tue 29. Nov 2016, 09:49

Re: Upgrade SSD of MSP 16”

Postby wacom4 » Mon 21. Aug 2017, 08:00

The MSPs are not designed to be disassembled from not trained personell.
In addition you would at jeopardize your warranty when opening it.

I have taken your feedback to the product team for future products/versions.
Thanks a lot!

WMSPman
Posts: 11
Joined: Tue 20. Dec 2016, 05:39

Re: Upgrade SSD of MSP 16”

Postby WMSPman » Fri 1. Sep 2017, 07:04

Very sad that a larger capacity is not available. I would gladly upgrade to bigger SSD if Wacom offered the option.

Rest assured that as soon as warranty is over I’m opening this sucker up. As a System integrator for 15+ years I am pretty sure I will be able dig the stock SSD out unless it’s soldered on?

Hey Wacom, the SSD is not soldered on, is it??!

wacom4
Posts: 143
Joined: Tue 29. Nov 2016, 09:49

Re: Upgrade SSD of MSP 16”

Postby wacom4 » Mon 4. Sep 2017, 13:49

No, the SSD is plugged.
As per my knowledge it is a M.2 SATA SSD.


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