Hi,
I just dowloaded a tried version of mosketch, (downloaded twice and installed twice also :) ) was exited to use it but the software crashed at launch everytime.
So can't use it and try it at that time.
did someone allready had this problem, and is anyone have a solution for that kind of problem? thanks you.
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Please register our products on https://www.wacom.com/register
How do I register my Wacom device?
Drawing software:
If you are not able to register, please use the trial version of the software below and try to register again at a later date.
Wacom Drivers:
December 2018: New driver released for Windows (6.3.32-4) and Mac (6.3.32-3). Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers
Windows 10 Fall 2018 Update:
Updating to the newest Windows 10 Fall update? Wacom has identified a few issues within the latest update. Pan/Scroll is not working correctly in some applications. Also, Modifier Clicks do not work when assigned to pen buttons or ExpressKeys, see the screenshot below. The Wacom driver team has submitted a bug report with Microsoft for these issues and will continue to work with them until it is fixed. More information can be found here: here
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Mosketch appli crash at launch
Re: Mosketch appli crash at launch
What is your operating system ? Is there an error message when it crashes ? Is it freezing ? Did you register and receive a trial license activation ? See the steps at http://support.mokastudio.com/support/s ... activation
-
benoitlecallennec
- Posts: 1
- Joined: Thu 31. Aug 2017, 11:45
Re: Mosketch appli crash at launch
Hi,
if you get a popup window saying that Opencll.dll is missing, please try to update your graphics driver and see if that solves your issue.
Sorry for the inconvenience.
Best.
if you get a popup window saying that Opencll.dll is missing, please try to update your graphics driver and see if that solves your issue.
Sorry for the inconvenience.
Best.
Re: Mosketch appli crash at launch
Hi,
System Windows 7.
Well there's No error message no freezing, no registration panel. And no opencll.dll missing. And not any kind of alert. The appli just chut down.
so???? :) :) I would like to give you something to "grab", that would explain the problem, but... what?
Thank you for your kindness.
'open to any kind of solution anyway.
David.
System Windows 7.
Well there's No error message no freezing, no registration panel. And no opencll.dll missing. And not any kind of alert. The appli just chut down.
so???? :) :) I would like to give you something to "grab", that would explain the problem, but... what?
Thank you for your kindness.
'open to any kind of solution anyway.
David.
Re: Mosketch appli crash at launch
Did you try to contact the support of Mosketch already?
Since Wacom is not the manufacturer of this application our means are limited...
Since Wacom is not the manufacturer of this application our means are limited...
Re: Mosketch appli crash at launch
Hello,
Not yet but well, you're right. i should have done it already. Thanks anyway. :) ... May be you have a link to join them?
thanks.
David.
Not yet but well, you're right. i should have done it already. Thanks anyway. :) ... May be you have a link to join them?
thanks.
David.
Re: Mosketch appli crash at launch
Hi, here is a link to the Mosketch customer support:
https://www.mokastudio.com/contact.html
https://www.mokastudio.com/contact.html