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Wacom Intuos Pro 660 will not connect?

Intuos, Intuos Pro, Bamboo, Graphire, etc.
Keithn
Posts: 1
Joined: Thu 7. Sep 2017, 03:31

Wacom Intuos Pro 660 will not connect?

Postby Keithn » Thu 7. Sep 2017, 03:36

Plugged the USB into computer. Nothing detected the tablet. Installed drivers. Nothing again. Tried 2 computers and multiple ports. All that happens is a constant blinking orange light on tablet. Wacom control panel just keeps showing, "no device detected". Using Windows 10

OCDnibwear
Posts: 18
Joined: Thu 31. Aug 2017, 13:54

Re: Wacom Intuos Pro 660 will not connect?

Postby OCDnibwear » Sat 9. Sep 2017, 12:29

Are you able to plug the tablet directly into the back of your motherboard/computer? it seems like the USB connectors you tried plugging into perhaps don't supply enough power to the tablet hence this is why the tablet is blinking orange LED. Either that or you have a faulty USB cable.

Source:
Work on battery power | Wacom Help | (source:) http://101.wacom.com/UserHelp/en/TOC/PTH-860.html
Tablet: Wacom Intuos Pro Large (2017 "Paper Edition")

Code: Select all

Bus 003 Device 006: ID 056a:0358 Wacom Co., Ltd PTH-860 [Intuos Pro (L)]

OS: Archlinux x86_64

wacom4
Posts: 165
Joined: Tue 29. Nov 2016, 09:49

Re: Wacom Intuos Pro 660 will not connect?

Postby wacom4 » Mon 11. Sep 2017, 07:14

This sounds like an issue - please contact your local support team: http://www.wacom.com/support/contact-support


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