Wacom Customer Support page: https://support.wacom.com/

Pen not working after Mac OSX update June 2019:
http://forum.wacom.eu/viewtopic.php?f=11&t=4011

Why is the cursor on Windows a white dot or crosshairs?
http://forum.wacom.eu/viewtopic.php?f=11&t=4013#p8912

Wacom Drivers:
Latest driver released for Windows (6.3.33-3) and Mac (6.3.33-5). Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

Product Registration:
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?

Drawing software:
If you wondering which software to choose, check the trial versions below:

Blue and orange flash alternatively

Bamboo Spark, Bamboo Slate, Bamboo Folio
Jermad
Posts: 1
Joined: Wed 27. Sep 2017, 21:12

Blue and orange flash alternatively

Postby Jermad » Wed 27. Sep 2017, 21:19

Hi, I am having A problem with my spark flashing blue then orange.. I can still do sync, and it is detected... but nothing downloads. I read that doing a memory reset should fix this problem... but I can’t find any mention on what the process and is....

Thanks Jermaine

wacom1
Posts: 897
Joined: Tue 29. Nov 2016, 09:46

Re: Blue and orange flash alternatively

Postby wacom1 » Thu 28. Sep 2017, 14:01

Contact Wacom Customer Support in your country. Memory reset might help to fix this, otherwise repair would be needed.


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