i have an issue with my Pen-Tablet and iMac.
Since the last release of OS Sierra and now with the new OS High Sierra... using the tablet with both Paintshop and Lightroom, but also as a mouse...
Simply laying the pen on the tablet, trying to use a brush or a trimmer, instead of properly working as it was till last june/july a yellow back ground as a sheet of paper appears, and like a stretch of pen i could start writing or drawing.
Did anybody experience anything like that, if yes could you fix it?
Best
Gianluca
News 20.07.2020:
Dear customer, due to cookie policies we cannot allow embedding pictures from 3rd party sites any more.
In case you want to show our support teams a picture, open a case at http://www.wacom.com/support/contact-support
Thanks for your understanding.
Wacom Customer Support page: https://support.wacom.com/
Wacom Product Resources - Drivers, Manuals, Warranty Information & Others
Mac OS 10.15 Catalina Support:
https://www.wacom.com/en-de/support?guideId=015-916
Mac OS 10.15.4 Update:
What does the Mac OS warning message “Legacy System Extension” mean and why am I seeing it?
eStore Shipping
Please note that reduced UPS service might affect your region due to CoVid-19 situation. See updated details for UPS serviceshttps://www.ups.com/de/en/service-alerts.page?id=alert1
Product Registration:
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?
Dear customer, due to cookie policies we cannot allow embedding pictures from 3rd party sites any more.
In case you want to show our support teams a picture, open a case at http://www.wacom.com/support/contact-support
Thanks for your understanding.
Wacom Customer Support page: https://support.wacom.com/
Wacom Product Resources - Drivers, Manuals, Warranty Information & Others
Mac OS 10.15 Catalina Support:
https://www.wacom.com/en-de/support?guideId=015-916
Mac OS 10.15.4 Update:
What does the Mac OS warning message “Legacy System Extension” mean and why am I seeing it?
eStore Shipping
Please note that reduced UPS service might affect your region due to CoVid-19 situation. See updated details for UPS serviceshttps://www.ups.com/de/en/service-alerts.page?id=alert1
Product Registration:
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?
Intuos Pro - bug?
-
bbatechniek
- Posts: 1
- Joined: Fri 22. Feb 2019, 14:30
Re: Intuos Pro - bug?
Hi I do have the same problem and it irritates a lot. I have to put my pen on the tablet, hold it quiet and than I can start selecting pieces of my picture in Photoshop Elements. Did you find the solution yet?
Re: Intuos Pro - bug?
Looks like you are having an issue with Mac Ink. You can just disable it from here: https://mac.appstorm.net/reviews/utilities/how-to-use-ink-your-macs-built-in-handwriting-recognition-feature/
Need immediate help? Contact our Support: https://support.wacom.com