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Intuos Pro - bug?

Intuos, Intuos Pro, Bamboo, Graphire, etc.
gianlu176
Posts: 2
Joined: Tue 24. Oct 2017, 19:21

Intuos Pro - bug?

Postby gianlu176 » Wed 25. Oct 2017, 08:50

i have an issue with my Pen-Tablet and iMac.
Since the last release of OS Sierra and now with the new OS High Sierra... using the tablet with both Paintshop and Lightroom, but also as a mouse...
Simply laying the pen on the tablet, trying to use a brush or a trimmer, instead of properly working as it was till last june/july a yellow back ground as a sheet of paper appears, and like a stretch of pen i could start writing or drawing.
Did anybody experience anything like that, if yes could you fix it?

Best
Gianluca

bbatechniek
Posts: 1
Joined: Fri 22. Feb 2019, 14:30

Re: Intuos Pro - bug?

Postby bbatechniek » Fri 22. Feb 2019, 14:36

Hi I do have the same problem and it irritates a lot. I have to put my pen on the tablet, hold it quiet and than I can start selecting pieces of my picture in Photoshop Elements. Did you find the solution yet?

wacom5
Posts: 1096
Joined: Tue 8. Aug 2017, 14:35

Re: Intuos Pro - bug?

Postby wacom5 » Mon 25. Feb 2019, 09:57

Looks like you are having an issue with Mac Ink. You can just disable it from here: https://mac.appstorm.net/reviews/utilities/how-to-use-ink-your-macs-built-in-handwriting-recognition-feature/
Need immediate help? Contact our Support: https://support.wacom.com


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