Hi all,
I feel strange because I charged 2 times my brand new MSP 16 i7 and a few minutes at the start the battery status stay in 100%.
But later while is plugged change to "99% not charging" status.
Is this normal? Maybe will stay in "100 not charging" ?
Could be a battery problem?
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Cintiq Pro 24 - Fan Speed: A firmware update was released that should allow you to adjust the fan speed. Please see: here
Windows 10 Fall 2018 Update:
Updating to the newest Windows 10 Fall update? Wacom has identified a few issues within the latest update. Pan/Scroll is not working correctly in some applications. Also, Modifier Clicks do not work when assigned to pen buttons or ExpressKeys, see the screenshot below. The Wacom driver team has submitted a bug report with Microsoft for these issues and will continue to work with them until it is fixed. More information can be found here: here
Mac OS 10.14 Mojave:
Upgrading to Mac OS 10.14 Mojave? A new Mac OSX security feature requires some additional changes to run the Wacom Driver correctly. Please see the instructions found on our support page here. Also, If you have any issues, please try a clean driver install. Follow the steps here.
Wacom Drivers:
December 2018: New driver released for Windows (6.3.32-3) and Mac (6.3.32-3). Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers
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MSP 16" is in 99% not charging, causing GPU overheats
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CarlosCGlez
- Posts: 4
- Joined: Fri 25. Aug 2017, 19:16
MSP 16" is in 99% not charging, causing GPU overheats
Last edited by CarlosCGlez on Tue 29. Aug 2017, 19:44, edited 1 time in total.
Re: MSP 16" is in 99% not charging, plugged-in
A report like 99% not charging is normal. At about 80-90% charging electronics for modern notebook batteries goes to a 'trickle charging mode', just to keep the status and avoid overcharging and overheating. (Same on Macbooks and no problem.)
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CarlosCGlez
- Posts: 4
- Joined: Fri 25. Aug 2017, 19:16
Re: MSP 16" is in 99% not charging, plugged-in
Then I don't understand why Im in 99% plug in the GPU(Quadro) temps rises to 90 degrees or more, because I stop it.
but when the battery stay in 100%(full recharge, pluged in) the GPU calms to reach 85 degrees, and is stable between 83-85 degrees.
But the problem comes when automatically the battery drops to "99% not charging" :S
I need to drop the battery a bit to go back to 100 and not have GPU overheats
I HOPE Im the only case.
Anyone has test this?
but when the battery stay in 100%(full recharge, pluged in) the GPU calms to reach 85 degrees, and is stable between 83-85 degrees.
But the problem comes when automatically the battery drops to "99% not charging" :S
I need to drop the battery a bit to go back to 100 and not have GPU overheats
I HOPE Im the only case.
Anyone has test this?
Re: MSP 16" is in 99% not charging, causing GPU overheats
My MSP 16 reported 99% not charging while connected to charger. So I disconnected it from the charger, let the charge drop to 96% and reconnected it. Now I get a report of 96% not charging. This issue appeared after a month I bought it. The charger is the original one that came with the device.
What is wrong?
Can Wacom help me on this issue?
What is wrong?
Can Wacom help me on this issue?
Re: MSP 16" is in 99% not charging, causing GPU overheats
This is normal and not a problem. Chargers for modern Lithium batteries charge to about 80-90% and then trickle charge at a low rate. Further charging is slowed down or stopped for security. My Macbook and other notebooks do the same. When you have 98% and restart the computer, it probably shows 100% - the difference is too small to measure. - If it is not charging when you are at 60% f.e then there is a problem.