Wacom Customer Support page: https://support.wacom.com/

Cintiq Pro 24 - Fan Speed:
A firmware update was released that should allow you to adjust the fan speed. Please see: here

Windows 10 Fall 2018 Update:
Updating to the newest Windows 10 Fall update? Wacom has identified a few issues within the latest update. Pan/Scroll is not working correctly in some applications. Also, Modifier Clicks do not work when assigned to pen buttons or ExpressKeys, see the screenshot below. The Wacom driver team has submitted a bug report with Microsoft for these issues and will continue to work with them until it is fixed. More information can be found here: here

Mac OS 10.14 Mojave:
Upgrading to Mac OS 10.14 Mojave? A new Mac OSX security feature requires some additional changes to run the Wacom Driver correctly. Please see the instructions found on our support page here. Also, If you have any issues, please try a clean driver install. Follow the steps here.

Wacom Drivers:
December 2018: New driver released for Windows (6.3.32-3) and Mac (6.3.32-3). Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

Inkspace App Updates: http://forum.wacom.eu/viewtopic.php?f=9&t=1949#p5742

Google Chrome Why is Google Chrome not accepting clicks or is lagging?

Registration
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?

Cintiq pro "No signal"

Cintiq and Cintiq Pro
DimsMiie
Posts: 1
Joined: Sat 18. Nov 2017, 12:55

Cintiq pro "No signal"

Postby DimsMiie » Sat 18. Nov 2017, 13:00

So i recently bought a wacom cintiq pro, when i connected it to my laptop it showed "Display port 1" "No signal" , i tried buying a HDMI cable , didnt work, bought a displayport adapter and it still didnt work, And it keeps giving me the error "No wacom displays connected"
is there any fix for this?

wacom1
Posts: 898
Joined: Tue 29. Nov 2016, 09:46

Re: Cintiq pro "No signal"

Postby wacom1 » Sun 19. Nov 2017, 15:49

The Cintiq Pro only works with a displayport signal. It should be connected to either a USB-C port that supports 'Alternate Mode Displayport'. If the computer sends HDMI, you would need an active signal converter for HDMI to displayport. - Most Displayport-HDMI adapters work in the other direction only - only converting displayport to HDMI.


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