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Windows 10 Fall 2018 Update:
Updating to the newest Windows 10 Fall update? Wacom has identified a few issues within the latest update. Pan/Scroll is not working correctly in some applications. Also, Modifier Clicks do not work when assigned to pen buttons or ExpressKeys, see the screenshot below. The Wacom driver team has submitted a bug report with Microsoft for these issues and will continue to work with them until it is fixed. More information can be found here: https://www.wacom.com/en-us/support?gui ... c301868667

Mac OS 10.14 Mojave Driver Update:
Upgrading to Mac OS 10.14 Mojave? A new driver has been released. Check the Wacom Desktop Center for the update notice. However, a new Mac OSX security feature requires some additional changes to run the Wacom Driver correctly. Please see the instructions found on our support page here: https://www.wacom.com/en-us/support?gui ... d0e39c4946

Wacom Drivers:
September 2018: New drivers released version Driver 6.3.31-4 for Windows and Driver 6.3.31-4 for Mac OSX, with various bugfixes. Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

Error Message: "<DNL> Lorem ipsum iunctus tabula haud diutius laboris. Est mortuus. Absentis. Kaput."
Please check: viewtopic.php?f=6&t=1888

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CTH-490 - The program can't start because api-ms-crt-runtime-l1-1-0.dll is missing

Intuos, Intuos Pro, Bamboo, Graphire, etc.
Dingbat1991
Posts: 1
Joined: Mon 4. Dec 2017, 05:09

CTH-490 - The program can't start because api-ms-crt-runtime-l1-1-0.dll is missing

Postby Dingbat1991 » Mon 4. Dec 2017, 05:16

I tried installing a recent update for my tablet driver and I was treated to that following error for my CTH-490 tablet. Now I can't get the driver working at all! Please advise.

wacom1
Posts: 898
Joined: Tue 29. Nov 2016, 09:46

Re: CTH-490 - The program can't start because api-ms-crt-runtime-l1-1-0.dll is missing

Postby wacom1 » Mon 4. Dec 2017, 07:50

That error refers to a Windows runtime file, that should be on the machine when it is fully updated. - So check your Windows updates. When installing tablet driver 6.3.23 or later, the installation should check your system for needed files (vc++ runtime, .NET framework) and download the missing packages from Microsoft servers. If it fails, check manually that these packages are installed.


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