Wacom Customer Support page: https://support.wacom.com/
Wacom Product Resources - Drivers, Manuals, Warranty Information & Others

Pen not working after Mac OSX update June 2019:
http://forum.wacom.eu/viewtopic.php?f=11&t=4011

Why is the cursor on Windows a white dot or crosshairs?
http://forum.wacom.eu/viewtopic.php?f=11&t=4013#p8912

Mac OS 10.15 Catalina Beta:
https://www.wacom.com/en-us/support?guideId=015-916

Product Registration:
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?

Drawing software:
If you wondering which software to choose, check the trial versions below:

Display Settings Won't Save & Desktop Center Crashes on BackUp

Cintiq and Cintiq Pro
Davemiles
Posts: 2
Joined: Fri 10. Mar 2017, 15:08

Display Settings Won't Save & Desktop Center Crashes on BackUp

Postby Davemiles » Sun 14. Jan 2018, 11:33

Hello!

I just purchased a new 27 QHD (non touch version). It's great to have all of this room to work on! I am having a few problems that I need help with.

I'm running the monitor on a 2017 iMac with High Sierra OS 10.13.2

Display settings default...
I've set my display to sRGB with a color temperature of 5000K. It looks great and nearly matches my other screen with a little fudging. I've saved those settings in the Display settings dialog box and closed it. However, if I turn the monitor off for the night and come back in the morning I find that the settings have reverted to the default. Any thoughts on this? Has this happened to you? Any fixes available?

Wacom Desktop Center crashes when backing up settings
I was able to backup my settings locally (it did crash once when trying to do that). However, I have yet to be able to backup to the WACOM cloud. Each time I've tried the desktop center crashes. Is there a fix coming for this issue? Is there a way to check the version of my desktop center software?

many thanks for any help!

Return to “Pen Displays”