Wacom Customer Support page: https://support.wacom.com/

Cintiq Pro 24 - Fan Speed:
A firmware update was released that should allow you to adjust the fan speed. Please see: here

Windows 10 Fall 2018 Update:
Updating to the newest Windows 10 Fall update? Wacom has identified a few issues within the latest update. Pan/Scroll is not working correctly in some applications. Also, Modifier Clicks do not work when assigned to pen buttons or ExpressKeys, see the screenshot below. The Wacom driver team has submitted a bug report with Microsoft for these issues and will continue to work with them until it is fixed. More information can be found here: here

Mac OS 10.14 Mojave:
Upgrading to Mac OS 10.14 Mojave? A new Mac OSX security feature requires some additional changes to run the Wacom Driver correctly. Please see the instructions found on our support page here. Also, If you have any issues, please try a clean driver install. Follow the steps here.

Wacom Drivers:
December 2018: New driver released for Windows (6.3.32-3) and Mac (6.3.32-3). Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

Inkspace App Updates: http://forum.wacom.eu/viewtopic.php?f=9&t=1949#p5742

Google Chrome Why is Google Chrome not accepting clicks or is lagging?

Registration
Please register our products on https://www.wacom.com/register
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Bamboo Paper App on SurfacePro4 issue

Inkspace, Marketplace, Bamboo Paper, sign pro PDF, etc
beckisback
Posts: 1
Joined: Sun 8. Jan 2017, 19:50

Bamboo Paper App on SurfacePro4 issue

Postby beckisback » Sun 8. Jan 2017, 20:31

Hello all!

I've purchased Bamboo Paper app for my Surface pro and it's amazing but I've got a small issue with it. Also bought Writer add-on and there's a vertical and horizontal notebook and that's what I've got my problem with. When I choose horizontal lines notebook it shows ok when tablet is in horizontal position:
Image

but when I switch tablet to vertical position, lines become vertical:

Image

Not sure how to explain this issue in other way. Hope images show it all.

It's an amazing piece of software and that one notebook style is the one I need the most.
Please help...

wacom1
Posts: 898
Joined: Tue 29. Nov 2016, 09:46

Re: Bamboo Paper App on SurfacePro4 issue

Postby wacom1 » Mon 9. Jan 2017, 08:45

The program works like this in fullscreen mode, but you can also use Bamboo Paper in windowed mode, then the background is rotated together with the tablet.


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