Wacom Customer Support page: https://support.wacom.com/

Cintiq Pro 24 - Fan Speed:
A firmware update was released that should allow you to adjust the fan speed. Please see: here

Windows 10 Fall 2018 Update:
Updating to the newest Windows 10 Fall update? Wacom has identified a few issues within the latest update. Pan/Scroll is not working correctly in some applications. Also, Modifier Clicks do not work when assigned to pen buttons or ExpressKeys, see the screenshot below. The Wacom driver team has submitted a bug report with Microsoft for these issues and will continue to work with them until it is fixed. More information can be found here: here

Mac OS 10.14 Mojave:
Upgrading to Mac OS 10.14 Mojave? A new Mac OSX security feature requires some additional changes to run the Wacom Driver correctly. Please see the instructions found on our support page here. Also, If you have any issues, please try a clean driver install. Follow the steps here.

Wacom Drivers:
December 2018: New driver released for Windows (6.3.32-3) and Mac (6.3.32-3). Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

Inkspace App Updates: http://forum.wacom.eu/viewtopic.php?f=9&t=1949#p5742

Google Chrome Why is Google Chrome not accepting clicks or is lagging?

Please register our products on https://www.wacom.com/register
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Why Mobile Studio Pro Removed From Wacom site

Cintiq Companion, Cintiq Companion Hybrid, Cintiq Companion 2 and MobileStudio Pro
Posts: 17
Joined: Mon 13. Mar 2017, 22:03

Why Mobile Studio Pro Removed From Wacom site

Postby PrielHackim » Mon 5. Feb 2018, 08:58

jast checked out Wacom site and Mobile Studio Pro Removed

any one know why???


Posts: 11
Joined: Tue 20. Dec 2016, 05:39

Re: Why Mobile Studio Pro Removed From Wacom site

Postby WMSPman » Mon 5. Feb 2018, 17:30

oh oh, hopefully this is not sign of trouble for this line. What is going to happen to existing owners?

Posts: 10
Joined: Sun 14. Jan 2018, 10:54

Re: Why Mobile Studio Pro Removed From Wacom site

Postby konslid » Mon 16. Apr 2018, 20:33

wacom, could you please answer the questions?

Posts: 143
Joined: Tue 29. Nov 2016, 09:49

Re: Why Mobile Studio Pro Removed From Wacom site

Postby wacom4 » Tue 24. Apr 2018, 11:36

Dear customers, this Forum is mainly for "users help users". We try to answer as many things we can answer.
To get a quick answer I recommend to ask this question to our support team: https://support.wacom.com

For the MSP in India: Wacom never could sell MobileStudio Pro in India. Thus it is not on the homepage. Check the other regional pages for details on MSP.

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