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Cintiq Pro 24 - Fan Speed:
A firmware update was released that should allow you to adjust the fan speed. Please see: here

Windows 10 Fall 2018 Update:
Updating to the newest Windows 10 Fall update? Wacom has identified a few issues within the latest update. Pan/Scroll is not working correctly in some applications. Also, Modifier Clicks do not work when assigned to pen buttons or ExpressKeys, see the screenshot below. The Wacom driver team has submitted a bug report with Microsoft for these issues and will continue to work with them until it is fixed. More information can be found here: here

Mac OS 10.14 Mojave:
Upgrading to Mac OS 10.14 Mojave? A new Mac OSX security feature requires some additional changes to run the Wacom Driver correctly. Please see the instructions found on our support page here. Also, If you have any issues, please try a clean driver install. Follow the steps here.

Wacom Drivers:
December 2018: New driver released for Windows (6.3.32-3) and Mac (6.3.32-3). Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

Inkspace App Updates: http://forum.wacom.eu/viewtopic.php?f=9&t=1949#p5742

Google Chrome Why is Google Chrome not accepting clicks or is lagging?

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is this delay normal?

Intuos, Intuos Pro, Bamboo, Graphire, etc.
nobopyon
Posts: 2
Joined: Fri 25. May 2018, 19:15

is this delay normal?

Postby nobopyon » Fri 25. May 2018, 19:38

Hi, recently purchased Wacom Intuos Pro tablet.

I'm not prof. artist or anything but thought to learn how to use pen tablet for my photoshop related work at home. I am totally new to pen tablet, so I'm not sure if it's normal but when i was adjusting level on photoshop, the input seems delaying...

when I use regular mouse, i click and slide right and left, the slider will move smoothly according to my mouse movement, however, when I use pen, it will show circle as where i click with my pen, but when i slide right and left, it takes few sec delay, sometimes even longer for me to slide the sliders.

https://drive.google.com/file/d/1ctcsN7YMq2zWPd0B3ptHHjFRoqgae6XK/view?usp=sharing

i hope the image link explain what I am talking about.

Anyway, as I state, i'm new to pen tablet, so i'm not sure if this is normal or not.

i'm using windows 10 pc, connecting with bluetooth (even i connect with cable, it still does the same).

let me know if this is normal or not.. (solution?)

Thank you

wacom1
Posts: 898
Joined: Tue 29. Nov 2016, 09:46

Re: is this delay normal?

Postby wacom1 » Sat 26. May 2018, 07:34

Go to the Windows control panel for TabletPC/Pen and Touch settings and deactivate 'press and hold' to rightclick. You can also turn off 'use Windows Ink' in the tablet properties/mapping panel.

nobopyon
Posts: 2
Joined: Fri 25. May 2018, 19:15

Re: is this delay normal?

Postby nobopyon » Tue 29. May 2018, 13:45

wacom1 wrote:Go to the Windows control panel for TabletPC/Pen and Touch settings and deactivate 'press and hold' to rightclick. You can also turn off 'use Windows Ink' in the tablet properties/mapping panel.


Thank you! turning off "press and hold to rightclick" worked!
I tried to find "use windows ink" but i didn't seem to find or at least i wasn't looking at the correct section?

Thanks again :)

wacom1
Posts: 898
Joined: Tue 29. Nov 2016, 09:46

Re: is this delay normal?

Postby wacom1 » Wed 30. May 2018, 08:06

The 'use Windows Ink' option is in the 'mapping/projection' tab (or calibration tab on the display tablets) at the bottom. Some apps need Windows Ink for pressure sensitivity, so it is activated by default.


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