Wacom Customer Support page: https://support.wacom.com/

Windows 10 Fall 2018 Update:
Updating to the newest Windows 10 Fall update? Wacom has identified a few issues within the latest update. Pan/Scroll is not working correctly in some applications. Also, Modifier Clicks do not work when assigned to pen buttons or ExpressKeys, see the screenshot below. The Wacom driver team has submitted a bug report with Microsoft for these issues and will continue to work with them until it is fixed. More information can be found here: https://www.wacom.com/en-us/support?gui ... c301868667

Mac OS 10.14 Mojave Driver Update:
Upgrading to Mac OS 10.14 Mojave? A new driver has been released. Check the Wacom Desktop Center for the update notice. However, a new Mac OSX security feature requires some additional changes to run the Wacom Driver correctly. Please see the instructions found on our support page here. Also, If you have any issues, please try a clean driver install. Follow the steps here.

Wacom Drivers:
November 2018: New driver released for Mac (Driver 6.3.31-6) with various bugfixes. Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

Inkspace App Updates: http://forum.wacom.eu/viewtopic.php?f=9&t=1949#p5742

Google Chrome - Clicking issues:
http://www.wacom.com/en-us/support?guid ... ListPage-1

Registration
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?:https://www.wacom.com/en-us/support?guideTitle=How-do-I-register-my-Wacom-device%2525253F&guideId=4244ade8-634a-433c-88b4-31d83e63226c

Wacom DTF-521 stylus/pen is not working whatsoever?

Intuos, Intuos Pro, Bamboo, Graphire, etc.
RealEmoEmu
Posts: 1
Joined: Sat 21. Jul 2018, 03:31

Wacom DTF-521 stylus/pen is not working whatsoever?

Postby RealEmoEmu » Sat 21. Jul 2018, 03:42

Hello everyone!

My Wacom DTF-521's pen has stopped working completely. And it's literally brand new.
Here's whats happening though.
So, when i try to put the pen tip on the screen to draw/move the cursor, it doesn't work, nothing moves, and the status light of the pen doesn't even light up. The stylus only worked for about a week and now it's broken, and yes, I have uninstalled reinstalled drivers over ten times and i'm using Windows 10

I'm using the pentablet 5-3-5.exe driver.


Does anybody have a solution to this problem?

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