Wacom Customer Support page: https://support.wacom.com/

Cintiq Pro 24 - Fan Speed:
A firmware update was released that should allow you to adjust the fan speed. Please see: here

Windows 10 Fall 2018 Update:
Updating to the newest Windows 10 Fall update? Wacom has identified a few issues within the latest update. Pan/Scroll is not working correctly in some applications. Also, Modifier Clicks do not work when assigned to pen buttons or ExpressKeys, see the screenshot below. The Wacom driver team has submitted a bug report with Microsoft for these issues and will continue to work with them until it is fixed. More information can be found here: here

Mac OS 10.14 Mojave:
Upgrading to Mac OS 10.14 Mojave? A new Mac OSX security feature requires some additional changes to run the Wacom Driver correctly. Please see the instructions found on our support page here. Also, If you have any issues, please try a clean driver install. Follow the steps here.

Wacom Drivers:
December 2018: New driver released for Windows (6.3.32-3) and Mac (6.3.32-3). Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

Inkspace App Updates: http://forum.wacom.eu/viewtopic.php?f=9&t=1949#p5742

Google Chrome Why is Google Chrome not accepting clicks or is lagging?

Registration
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?

Hot Keys switch to default setting after each reboot

Cintiq and Cintiq Pro
Suekichi
Posts: 10
Joined: Fri 17. Mar 2017, 14:03

Hot Keys switch to default setting after each reboot

Postby Suekichi » Mon 30. Jul 2018, 09:22

Cintiq 13 hd
windows PC

My hot key set-up keeps resetting to default after I reboot pc.

This only happens to the "Windows " hot key.

Suekichi
Posts: 10
Joined: Fri 17. Mar 2017, 14:03

Re: Hot Keys switch to default setting after each reboot

Postby Suekichi » Sun 19. Aug 2018, 15:03

Anyone?

Why does my windows hot-key go back to default after every reboot?

wacom4
Posts: 143
Joined: Tue 29. Nov 2016, 09:49

Re: Hot Keys switch to default setting after each reboot

Postby wacom4 » Mon 20. Aug 2018, 12:31

Probably your driver doesn't store the settings.
Typically this happens when the driver cannot write the settings files in C:\Users\<username>\AppData\Roaming\WTablet.

Check as well if a reset of the settings already helps - sometimes the Windows user rights don't work immediately: https://www.wacom.com/en-gb/support?gui ... 4e5a1ecb42


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