Hi
I have just got an Intuos Pro Paper Edition using a McAir with High Sierra 10.13.6.
The tablet works well with the stylus ProPen 2.
Tha tablet seems also work well using the stylus for the Paper edition (the lights in the ring seems OK)
But when I launch Inkspace (2.5.5), I just get a screen with the label Wacom Inkspace and then a white screen.
In the menu, I have just Quit.
I cannot transfer the drawns to the Mac.
Any solution ?
Many thanks
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Dear customer, due to cookie policies we cannot allow embedding pictures from 3rd party sites any more.
In case you want to show our support teams a picture, open a case at http://www.wacom.com/support/contact-support
Thanks for your understanding.
Wacom Customer Support page: https://support.wacom.com/
Wacom Product Resources - Drivers, Manuals, Warranty Information & Others
Mac OS 10.15 Catalina Support:
https://www.wacom.com/en-de/support?guideId=015-916
Mac OS 10.15.4 Update:
What does the Mac OS warning message “Legacy System Extension” mean and why am I seeing it?
eStore Shipping
Please note that reduced UPS service might affect your region due to CoVid-19 situation. See updated details for UPS serviceshttps://www.ups.com/de/en/service-alerts.page?id=alert1
Product Registration:
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?
Wacom Inkspace 2.5.5 doesn't work
Re: Wacom Inkspace 2.5.5 doesn't work
This kind of thinking I've never seen before.
Re: Wacom Inkspace 2.5.5 doesn't work
jesomajo wrote:Hi
I have just got an Intuos Pro Paper Edition using a McAir with High Sierra 10.13.6.
The tablet works well with the stylus ProPen 2.
Tha tablet seems also work well using the stylus for the Paper edition (the lights in the ring seems OK)
But when I launch Inkspace (2.5.5), I just get a screen with the label Wacom Inkspace and then a white screen.
In the menu, I have just Quit.
I cannot transfer the drawns to the Mac.
Any solution ?
Many thanks
The version you are using is outdated. Please download and install version 2.6 from https://www.wacom.com/getting-started/inkspace
Need immediate help? Contact our Support: https://support.wacom.com