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Touch not working correctly after Driver 6.3.33-5 update for Mac:
http://forum.wacom.eu/viewtopic.php?f=11&t=2581
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Product Registration:
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?
Drawing software:
If you are not able to register, please use the trial version of the software below and try to register again at a later date.
Wacom Drivers:
March 2018: New driver released for Windows (6.3.33-3) and Mac (6.3.33-5). Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers
Touch not working correctly after Driver 6.3.33-5 update for Mac:
http://forum.wacom.eu/viewtopic.php?f=11&t=2581
Mac OS 10.14 Mojave:
Upgrading to Mac OS 10.14 Mojave? A new Mac OSX security feature requires some additional changes to run the Wacom Driver correctly. Please see the instructions found on our support page here. Also, If you have any issues, please try a clean driver install. Follow the steps here.
European Warehouse Inventory:
The European team will be doing inventory from the 27th to the 29th of March. This means that short delays will repairs, order shipping and refunds will occur. We expect to get back to normal schedule on the 1st of April.
Red after image on Mobilestudio pro 16
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dylanteague
- Posts: 8
- Joined: Wed 15. Aug 2018, 10:01
Red after image on Mobilestudio pro 16
Have noticed a red after image when moving high contrast images on screen, most noticable with black text on white background. This never happened with my companion first ed. Is it normal?
Re: Red after image on Mobilestudio pro 16
Did you reset your graphics driver to default already? Maybe some of the graphics settings are off?
Please contact us on http://www.wacom.com/support/contact-support for further investigation.
Please contact us on http://www.wacom.com/support/contact-support for further investigation.
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dylanteague
- Posts: 8
- Joined: Wed 15. Aug 2018, 10:01
Re: Red after image on Mobilestudio pro 16
No only just turned it on for the first time.
Re: Red after image on Mobilestudio pro 16
In this case please contact us on http://www.wacom.com/support/contact-support for further investigation.Thanks!
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dylanteague
- Posts: 8
- Joined: Wed 15. Aug 2018, 10:01
Re: Red after image on Mobilestudio pro 16
Please can you just post up the recommended graphics settings. I can't be bothered to go through the support case I had enough of that with the dodgy power socket on the companion.
Re: Red after image on Mobilestudio pro 16
This is not about graphics settings, this is about troubleshooting and eventually repairs.