News 20.07.2020:
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Dear customer, due to cookie policies we cannot allow embedding pictures from 3rd party sites any more.
In case you want to show our support teams a picture, open a case at http://www.wacom.com/support/contact-support
Thanks for your understanding.
Wacom Customer Support page: https://support.wacom.com/
Wacom Product Resources - Drivers, Manuals, Warranty Information & Others
Mac OS 10.15 Catalina Support:
https://www.wacom.com/en-de/support?guideId=015-916
About ARM architecture-based computer support:
Check our FAQ: Does the Wacom driver support ARM architecture-based computers?
eStore Shipping
Please note that reduced UPS service might affect your region due to CoVid-19 situation. See updated details for UPS serviceshttps://www.ups.com/de/en/service-alerts.page?id=alert1
Product Registration:
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?
Touch stops working until pen is used
Re: Touch stops working until pen is used
Just making sure everything is set up as it should. For full driver removal check here.
Need immediate help? Contact our Support: https://support.wacom.com
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- Posts: 14
- Joined: Thu 16. Mar 2017, 08:56
Re: Touch stops working until pen is used
I've given up on using the touch function - far too unreliable and irritating. What a waste of money :P
Please let me know if you address any of these problems in a future update.
Please let me know if you address any of these problems in a future update.
Re: Touch stops working until pen is used
The issue has been reported. I was partially able to replicate with a very low rate and I couldn't check what triggered the issue which makes it harder to fix.
Need immediate help? Contact our Support: https://support.wacom.com
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- Posts: 14
- Joined: Thu 16. Mar 2017, 08:56
Re: Touch stops working until pen is used
Thanks for the update - it doesn't happen that often at the moment, a few times and hour, and I can't work out how to reproduce it either.
I hope they can find a fix.
I hope they can find a fix.