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Front most app window looses focus on Mac with Wacom driver installed

Intuos, Intuos Pro, Bamboo, Graphire, etc.
Posts: 18
Joined: Fri 21. Apr 2017, 15:06

Front most app window looses focus on Mac with Wacom driver installed

Postby dsaponaro » Fri 12. Oct 2018, 19:33

Posted this in the Pen Displays forum as well being as Im experiencing eh issue with both Cintiq and Intuos...

Anyone else confirm the following issue? Or ideally, offer a solution.

On Mac OS (Currently with Mojave but also exhibited behavior on High Sierra) the front most application window looses focus at random. For instance when working in any program wether it be with image editing or even just an internet browser the front most active window will simply recede to the background as if you click/tapped on another window or the desktop etc...

While not that big of a deal when browsing it really effects the workflow when digitally painting. Several times throughout the day when attempting to paint mid brush stroke the document I'm working on looses focus. I have to click back on the document and then carry on with what I was painting. Its incredibly distracting and slows down workflow quite a bit.

This happens when using the Wacom pen or even just a mouse. Only after a Wacom Driver is installed. Uninstall the driver and the issue goes away. The issue occurs on two separate Machines. One is connected to the 27" Cintiq Touch, the other an Intuos 4.

Machine 1:
iMac (Retina 5K, 27-inch, 2017)
Mac OS 10.14 (18A391)
4.2 GHz Intel Core i7
64 GB 2400 MHz DDR4
Radeon Pro 580 8192 MB
Wacom 27" Cintiq Touch
Driver Version: 6.3.31-4

Machine 2:
iMac (Retina 5K, 27-inch, Late 2014)
Mac OS 10.14 (18A391)
4 GHz Intel Core i7
24 GB 1600 MHz DDR3
AMD Radeon R9 M295X 4096 MB
Intuos 4
Driver Version: 6.3.25-2

Would love any help and/or feedback on this. Much thanks in advance.


Posts: 724
Joined: Tue 8. Aug 2017, 14:35

Re: Front most app window looses focus on Mac with Wacom driver installed

Postby wacom5 » Mon 15. Oct 2018, 11:02

Please see reply in viewtopic.php?f=5&t=1892

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