I'm Checking the connection. Seems like there where no any problems with your device since 2015.
Please let me know if you are exist and I'm not alone with mine!
Wacom Customer Support page: https://support.wacom.com/
Wacom Product Resources - Drivers, Manuals, Warranty Information & Others
Pen not working after Mac OSX update June 2019:
http://forum.wacom.eu/viewtopic.php?f=11&t=4011
Why is the cursor on Windows a white dot or crosshairs?
http://forum.wacom.eu/viewtopic.php?f=11&t=4013#p8912
Mac OS 10.15 Catalina Beta:
https://www.wacom.com/en-us/support?guideId=015-916
Product Registration:
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?
Drawing software:
If you wondering which software to choose, check the trial versions below:
Wacom Product Resources - Drivers, Manuals, Warranty Information & Others
Pen not working after Mac OSX update June 2019:
http://forum.wacom.eu/viewtopic.php?f=11&t=4011
Why is the cursor on Windows a white dot or crosshairs?
http://forum.wacom.eu/viewtopic.php?f=11&t=4013#p8912
Mac OS 10.15 Catalina Beta:
https://www.wacom.com/en-us/support?guideId=015-916
Product Registration:
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?
Drawing software:
If you wondering which software to choose, check the trial versions below:
Cintiq Companion 2 (DTH-W1310) users! Where are you?
Re: Cintiq Companion 2 (DTH-W1310) users! Where are you?
Can you describe your issue in detail?
Re: Cintiq Companion 2 (DTH-W1310) users! Where are you?
I'll just put the link to the thread:
viewtopic.php?f=4&t=1446
viewtopic.php?f=4&t=1446