Wacom Customer Support page: https://support.wacom.com/

Cintiq Pro 24 - Fan Speed:
A firmware update was released that should allow you to adjust the fan speed. Please see: here

Windows 10 Fall 2018 Update:
Updating to the newest Windows 10 Fall update? Wacom has identified a few issues within the latest update. Pan/Scroll is not working correctly in some applications. Also, Modifier Clicks do not work when assigned to pen buttons or ExpressKeys, see the screenshot below. The Wacom driver team has submitted a bug report with Microsoft for these issues and will continue to work with them until it is fixed. More information can be found here: here

Mac OS 10.14 Mojave:
Upgrading to Mac OS 10.14 Mojave? A new Mac OSX security feature requires some additional changes to run the Wacom Driver correctly. Please see the instructions found on our support page here. Also, If you have any issues, please try a clean driver install. Follow the steps here.

Wacom Drivers:
December 2018: New driver released for Windows (6.3.32-3) and Mac (6.3.32-3). Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

Inkspace App Updates: http://forum.wacom.eu/viewtopic.php?f=9&t=1949#p5742

Google Chrome Why is Google Chrome not accepting clicks or is lagging?

Registration
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?

Cintiq Companion 2 (DTH-W1310) users! Where are you?

Cintiq Companion, Cintiq Companion Hybrid, Cintiq Companion 2 and MobileStudio Pro
Zeddycuss
Posts: 8
Joined: Sun 4. Feb 2018, 15:09

Cintiq Companion 2 (DTH-W1310) users! Where are you?

Postby Zeddycuss » Tue 16. Oct 2018, 14:53

I'm Checking the connection. Seems like there where no any problems with your device since 2015.
Please let me know if you are exist and I'm not alone with mine!

wacom5
Posts: 230
Joined: Tue 8. Aug 2017, 14:35

Re: Cintiq Companion 2 (DTH-W1310) users! Where are you?

Postby wacom5 » Wed 17. Oct 2018, 14:53

Can you describe your issue in detail?

Zeddycuss
Posts: 8
Joined: Sun 4. Feb 2018, 15:09

Re: Cintiq Companion 2 (DTH-W1310) users! Where are you?

Postby Zeddycuss » Thu 18. Oct 2018, 07:48

I'll just put the link to the thread:
viewtopic.php?f=4&t=1446


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