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Wacom Intous - Sudden bumps when drawing?

Intuos, Intuos Pro, Bamboo, Graphire, etc.
nichlaspro
Posts: 1
Joined: Fri 2. Nov 2018, 15:50

Wacom Intous - Sudden bumps when drawing?

Postby nichlaspro » Fri 2. Nov 2018, 16:00

Hello,

I have a Wacom Intous Small. Whenever I try to draw with this tablet sudden bumps occur, and in general, lines become very wavy. This does not only happen in one specific software but appears in every software that I have tried, such as Photoshop, Manga Studio, Paint, Illustrator, Animate and even some online sketchpads. Maybe it would help with some illustrative examples:
https://i.imgur.com/tskiYO1.gif[/img
https://imgur.com/20a39a7f-cbcf-4cc1-827e-75bdd16b8817
and
https://imgur.com/a/ggypWuA
Oh, and it even happens when I use a ruler... The ruler is ugly but definately straight. This is independent of the OS from my experience since it happens for me both on Mac OSX and Windows.
As an artist who actually has learnt to draw straight lines from a lot of practice, this is very annoying; it affects ALL my daily work!
I have probably tried everything there is (hopefully not though). To name a few:
- Disabling Windows Ink
- Turning off press and hold feature in the Pen and Touch from the control panel in Windows
- Turning off "Tip double click distance"
- Using 1 instead of 2 monitors
- Downgrading my current v. 6.3.31-4 wacom driver to drivers from 2013 to 2015
So now I reach out to you guys, urging for help :)

Thanks!

wacom5
Posts: 1114
Joined: Tue 8. Aug 2017, 14:35

Re: Wacom Intous - Sudden bumps when drawing?

Postby wacom5 » Mon 5. Nov 2018, 10:20

You might have a dead scan line in your tablet pen sensor. Please reach out to the support team here.
Need immediate help? Contact our Support: https://support.wacom.com


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