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Cant download my bundle software

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Posts: 1
Joined: Fri 23. Nov 2018, 16:58

Cant download my bundle software

Postby Alicemain » Fri 23. Nov 2018, 17:14

I have recently bought a Intuos Pro, a device which I know comes with software that can be accessed once registered. I have registered my device but when i go to the software library it tells me that there is no software available for my device. I am very frustrated by the lack of information and instruction the website is giving me and i am unable to get through to the help centre so if anyone else knows how to fix this problem I would very much appreciate it.

Posts: 771
Joined: Tue 8. Aug 2017, 14:35

Re: Cant download my bundle software

Postby wacom5 » Mon 26. Nov 2018, 14:22

The message you receive in the registration page seems to be correct. The Intuos Pro does not include any extra software. https://www.wacom.com/en-de/products/pen-tablets/wacom-intuos-pro

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