Wacom Customer Support page: https://support.wacom.com/

Product Registration:
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?

Drawing software:
If you are not able to register, please use the trial version of the software below and try to register again at a later date.
Wacom Drivers:
March 2018: New driver released for Windows (6.3.33-3) and Mac (6.3.33-5). Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

Touch not working correctly after Driver 6.3.33-5 update for Mac:
http://forum.wacom.eu/viewtopic.php?f=11&t=2581

Mac OS 10.14 Mojave:
Upgrading to Mac OS 10.14 Mojave? A new Mac OSX security feature requires some additional changes to run the Wacom Driver correctly. Please see the instructions found on our support page here. Also, If you have any issues, please try a clean driver install. Follow the steps here.

European Warehouse Inventory:
The European team will be doing inventory from the 27th to the 29th of March. This means that short delays will repairs, order shipping and refunds will occur. We expect to get back to normal schedule on the 1st of April.

Wacom server availability

Inkspace, Marketplace, Bamboo Paper, sign pro PDF, etc
MaxMustermann
Posts: 1
Joined: Sat 29. Dec 2018, 15:56

Wacom server availability

Postby MaxMustermann » Sat 29. Dec 2018, 16:11

Dear Sirs,

I find it quite strange that in my christmas holidays I have difficulty loading the page to download drivers or login to https://account.wacom.com/
I keep getting the "Service Unavailable HTTP Error 503. The service is unavailable."
Perhaps it would be great if the server internet line would be switsched from dial-up to fiber, otherwise the service is not available around the globe.

Other than that, keep doing the great job in hardware. This is what you have been doing great in the last 30 years.

Best Regards

wacom5
Posts: 531
Joined: Tue 8. Aug 2017, 14:35

Re: Wacom server availability

Postby wacom5 » Wed 2. Jan 2019, 10:05

We are sorry for this. Due to the higher amount of access requests, the website became temporarily unavailable. The page and the registration should be working normally now.
Thank you for your feedback and kind words.


Return to “Apps and Services”