Wacom Customer Support page: https://support.wacom.com/

Product Registration:
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?

Drawing software:
If you are not able to register, please use the trial version of the software below and try to register again at a later date.

Wacom Drivers:
December 2018: New driver released for Windows (6.3.32-4) and Mac (6.3.32-3). Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

Windows 10 Fall 2018 Update:
Updating to the newest Windows 10 Fall update? Wacom has identified a few issues within the latest update. Pan/Scroll is not working correctly in some applications. Also, Modifier Clicks do not work when assigned to pen buttons or ExpressKeys, see the screenshot below. The Wacom driver team has submitted a bug report with Microsoft for these issues and will continue to work with them until it is fixed. More information can be found here: here

Mac OS 10.14 Mojave:
Upgrading to Mac OS 10.14 Mojave? A new Mac OSX security feature requires some additional changes to run the Wacom Driver correctly. Please see the instructions found on our support page here. Also, If you have any issues, please try a clean driver install. Follow the steps here.

Wacom server availability

Inkspace, Marketplace, Bamboo Paper, sign pro PDF, etc
MaxMustermann
Posts: 1
Joined: Sat 29. Dec 2018, 15:56

Wacom server availability

Postby MaxMustermann » Sat 29. Dec 2018, 16:11

Dear Sirs,

I find it quite strange that in my christmas holidays I have difficulty loading the page to download drivers or login to https://account.wacom.com/
I keep getting the "Service Unavailable HTTP Error 503. The service is unavailable."
Perhaps it would be great if the server internet line would be switsched from dial-up to fiber, otherwise the service is not available around the globe.

Other than that, keep doing the great job in hardware. This is what you have been doing great in the last 30 years.

Best Regards

wacom5
Posts: 478
Joined: Tue 8. Aug 2017, 14:35

Re: Wacom server availability

Postby wacom5 » Wed 2. Jan 2019, 10:05

We are sorry for this. Due to the higher amount of access requests, the website became temporarily unavailable. The page and the registration should be working normally now.
Thank you for your feedback and kind words.


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