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Intuos Pro Touch - PHT-651/K

Intuos, Intuos Pro, Bamboo, Graphire, etc.
Brigsbee
Posts: 1
Joined: Wed 2. Jan 2019, 10:17

Intuos Pro Touch - PHT-651/K

Postby Brigsbee » Wed 2. Jan 2019, 10:34

Hello,

My Intuos Pro Touch (PHT-651/K) has stopped working. It will not turn on via cable or start button. The light will flash 5 times when I use the power button, but it will turn off after. With the cable mostly nothing happens at all, occasionally the light will flash 5 times, but very rarely.

I have bought a brand new cable from Wacom, I have tried multiple computers and tired different ports - but still not luck.

Is there a way to fix this?

Thank you.

wacom5
Posts: 1141
Joined: Tue 8. Aug 2017, 14:35

Re: Intuos Pro Touch - PHT-651/K

Postby wacom5 » Wed 2. Jan 2019, 10:58

Your device needs to be repaired most likely - https://support.wacom.com
Need immediate help? Contact our Support: https://support.wacom.com


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