News 20.07.2020:
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Dear customer, due to cookie policies we cannot allow embedding pictures from 3rd party sites any more.
In case you want to show our support teams a picture, open a case at http://www.wacom.com/support/contact-support
Thanks for your understanding.
Wacom Customer Support page: https://support.wacom.com/
Wacom Product Resources - Drivers, Manuals, Warranty Information & Others
Mac OS 10.15 Catalina Support:
https://www.wacom.com/en-de/support?guideId=015-916
About ARM architecture-based computer support:
Check our FAQ: Does the Wacom driver support ARM architecture-based computers?
eStore Shipping
Please note that reduced UPS service might affect your region due to CoVid-19 situation. See updated details for UPS serviceshttps://www.ups.com/de/en/service-alerts.page?id=alert1
Product Registration:
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?
Cintiq Pro 16 display toggle issues and 4K
Cintiq Pro 16 display toggle issues and 4K
I got my Cintiq pro 16 a few days ago and decided to start working on it today,but I faced some unbelievably annoying issues.When i first turned it on yesterday I got 4K the minute i switched to port 1(using USB-C) .Despite that, today i had major issues with display toggle which i’ve currently fixed but now i can not for the life of me get the 4K back.I don’t understand much but i can’t help but think that now i will not be able to get it back.What should I do?
Re: Cintiq Pro 16 display toggle issues and 4K
Hello.
Can you please tell me which Operating system are you using and how did you set up your monitors? Which one is the main one? Are you connecting USB-C to direct USB-C?
Can you please tell me which Operating system are you using and how did you set up your monitors? Which one is the main one? Are you connecting USB-C to direct USB-C?
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