Pan/Scroll Cursor stuck. Mouse not moving until release.

[thanulee]

I even subscribed for this. I have to use older drivers. Fix it its super annoying and no way to get used to this behavior

[bastyani]

Hi, I also registered on the forum just for this one problem. Never had other problems in the 20+ years of using Wacom products but this is really (as others also said) "super annoying". Lots of users seeking help and fix and reporting frustration also on other forums. I updated to the latest drivers
(as of this writing 6.3.32-4) but the problem is still there. This behaviour is not ok. Can you please fix this ASAP? Thank you!

[bastyani]

Hi! Is there anything new?? Does the admin has some info from Wacom regarding this problem? When can we expect a fix?

[wacom5]

Please be patient. This will eventually be fixed in a future driver update.

[wvwang]

Please be patient. This will eventually be fixed in a future driver update.

It's been 7 months, still no fix/update?

[wacom5]

Unfortunately not. Once I hear something I will post it here.

[bastyani]

Nothing new???? It is almost 10 months now?!?! Great.. Really...

[wacom5]

Please be patient. We haven't released a new driver update for a while. The next release will contain several changes so let's see what the driver team is able to do. Be aware that there may be other issues with higher priority. We don't know...

[wacom5]

The driver team has released a new Windows driver yesterday where this issue is addressed. Please see:https://cdn.wacom.com/u/productsupport/drivers/win/professional/releasenotes/Windows_6.3.33.html

[wvwang]

Will there be a Mac version of the update soon? Thanks