Wacom Customer Support page: https://support.wacom.com/

Product Registration:
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?

Drawing software:
If you are not able to register, please use the trial version of the software below and try to register again at a later date.
Wacom Drivers:
March 2018: New driver released for Windows (6.3.33-3) and Mac (6.3.33-5). Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

Touch not working correctly after Driver 6.3.33-5 update for Mac:
http://forum.wacom.eu/viewtopic.php?f=11&t=2581

Mac OS 10.14 Mojave:
Upgrading to Mac OS 10.14 Mojave? A new Mac OSX security feature requires some additional changes to run the Wacom Driver correctly. Please see the instructions found on our support page here. Also, If you have any issues, please try a clean driver install. Follow the steps here.

European Warehouse Inventory:
The European team will be doing inventory from the 27th to the 29th of March. This means that short delays will repairs, order shipping and refunds will occur. We expect to get back to normal schedule on the 1st of April.

THE TABLET DRIVER WAS NOT FOUND

Intuos, Intuos Pro, Bamboo, Graphire, etc.
anessab24
Posts: 1
Joined: Fri 12. Apr 2019, 05:20

Re: THE TABLET DRIVER WAS NOT FOUND

Postby anessab24 » Fri 12. Apr 2019, 06:32

You are still getting this error
Image

Now I will give the tip for this problem solutions...

First, you need to Restart wacom tablet service also added this source link added...

    1. Press windows key + R and then type services.msc in the dialog box of run window which appears and click ok.

    2.The services window will open and under this find your wacom tablet service. Note that it is to be made sure that your wacom tablet service has running status. Also note that the wacom tablet service can vary from device to device and can have different names. The names can be tabletserviceWacom, Wacom profession service, Wacom consumer service, touch keyboard and handwriting panel service.

    3.Now right click on your wacom tablet service accordingly and then click restart in the window.

    4.Now you can restart the computer and then check if the tablet options are working or just directly check them.

Source: https://www.skytechosting.com/wacom-tablet-driver/

wacom5
Posts: 539
Joined: Tue 8. Aug 2017, 14:35

Re: THE TABLET DRIVER WAS NOT FOUND

Postby wacom5 » Mon 15. Apr 2019, 10:33

anessab24 wrote:You are still getting this error
Image

Now I will give the tip for this problem solutions...

First, you need to Restart wacom tablet service also added this source link added...

    1. Press windows key + R and then type services.msc in the dialog box of run window which appears and click ok.

    2.The services window will open and under this find your wacom tablet service. Note that it is to be made sure that your wacom tablet service has running status. Also note that the wacom tablet service can vary from device to device and can have different names. The names can be tabletserviceWacom, Wacom profession service, Wacom consumer service, touch keyboard and handwriting panel service.

    3.Now right click on your wacom tablet service accordingly and then click restart in the window.

    4.Now you can restart the computer and then check if the tablet options are working or just directly check them.

Source: https://www.skytechosting.com/wacom-tablet-driver/

While this is helpful the main reason why this issue happens is Windows being out of date. This issue should no longer appear with the latest Wacom Drivers and the latest versions of Windows.
Aside from following the steps in our support page should be enough.
https://www.wacom.com/en-gb/support?guideTitle=What-does-the-error-message-%E2%80%9CThe-tablet-driver-is-not-responding%E2%80%9D-mean-and-how-do-I-fix-it%3F&guideId=002-930


Return to “Pen Tablets”