Hey,
For some reason the ring has stopped working. Is there a way of re- enabling it? Ive tried the reset bottom on the back.
Cheers
Wacom Customer Support page: https://support.wacom.com/
Wacom Product Resources - Drivers, Manuals, Warranty Information & Others
Mac OS 10.15 Catalina Support:
https://www.wacom.com/en-de/support?guideId=015-916
NOTE: Apple already released an update of 10.15 which solves some of these issues. Please make sure you have the latest update.
Why is the cursor on Windows a white dot or crosshairs? [FIXED]:
https://www.wacom.com/en-de/support?guideId=015-661
Product Registration:
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?
Drawing software:
If you wondering which software to choose, check the trial versions below:
Wacom Product Resources - Drivers, Manuals, Warranty Information & Others
Mac OS 10.15 Catalina Support:
https://www.wacom.com/en-de/support?guideId=015-916
NOTE: Apple already released an update of 10.15 which solves some of these issues. Please make sure you have the latest update.
Why is the cursor on Windows a white dot or crosshairs? [FIXED]:
https://www.wacom.com/en-de/support?guideId=015-661
Product Registration:
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?
Drawing software:
If you wondering which software to choose, check the trial versions below:
EK Remote Touch Ring not working
Re: EK Remote Touch Ring not working
What does the driver diagnose say?
Open the Wacom Tablet Properties, click on ABOUT. In the ABOUT window choose DIAGNOSE.
There you see if the touch ring is recognized.
More detailed description of the Diagnose: https://www.wacom.com/en-de/support/?gu ... Id=001-668
Open the Wacom Tablet Properties, click on ABOUT. In the ABOUT window choose DIAGNOSE.
There you see if the touch ring is recognized.
More detailed description of the Diagnose: https://www.wacom.com/en-de/support/?gu ... Id=001-668
Re: EK Remote Touch Ring not working
Tried the reset button again and its now functioning normally. Maybe I wasnt pressing it first time.
Re: EK Remote Touch Ring not working
Thanks for confirming that it works now.