Wacom Customer Support page: https://support.wacom.com/

Pen not working after Mac OSX update June 2019:
http://forum.wacom.eu/viewtopic.php?f=11&t=4011

Why is the cursor on Windows a white dot or crosshairs?
http://forum.wacom.eu/viewtopic.php?f=11&t=4013#p8912

Wacom Drivers:
Latest driver released for Windows (6.3.35-3) and Mac (6.3.35-2). Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

Mac OS 10.15 Catalina Beta:
https://www.wacom.com/en-us/support?guideId=015-916

Product Registration:
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?

Drawing software:
If you wondering which software to choose, check the trial versions below:

Pen Sensitivity Issues

Intuos, Intuos Pro, Bamboo, Graphire, etc.
momobrown283
Posts: 2
Joined: Mon 10. Jun 2019, 14:53

Pen Sensitivity Issues

Postby momobrown283 » Mon 10. Jun 2019, 15:16

I have a Wacom Intuos Pro Medium latest model and my computer is a Windows 10 with the recent update of a 6.3.34-3 wacom driver.
For some reason when I click eyedrop tool in Photoshop CC 2018 or click around to another program such as Chrome and go back to drawing on Photoshop the pressure will suddenly stop working. Then it'll either take 20 or 30 minuets to randomly start working again or ill have to unplug and replug the tablet to have it working again. I've had this problem in the past with a older Intuos tablet and another windows 8 computer, but have updated since then. I don't know what the problem is.

wacom5
Posts: 675
Joined: Tue 8. Aug 2017, 14:35

Re: Pen Sensitivity Issues

Postby wacom5 » Tue 11. Jun 2019, 07:44

Hello and welcome.

Are you using Windows Ink or not? If you are not sure, please check the steps here:
No pressure in Adobe Photoshop, what do I do?
and also
Why is the pen scrolling/panning instead of drawing in Photoshop?

momobrown283
Posts: 2
Joined: Mon 10. Jun 2019, 14:53

Re: Pen Sensitivity Issues

Postby momobrown283 » Fri 14. Jun 2019, 17:29

I am using windows ink, doesn't work at all without it for me.

wacom5
Posts: 675
Joined: Tue 8. Aug 2017, 14:35

Re: Pen Sensitivity Issues

Postby wacom5 » Mon 17. Jun 2019, 10:09

Did you try disabling it and using the workaround I linked above?


Return to “Pen Tablets”