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Art pen (Intuos 4) always registering Button 1+2

Intuos, Intuos Pro, Bamboo, Graphire, etc.
maschl
Posts: 1
Joined: Sun 28. Jul 2019, 08:08

Art pen (Intuos 4) always registering Button 1+2

Postby maschl » Sun 28. Jul 2019, 16:59

Hello,

according to the diagnose tool, my erratically behaving Art Pen (Intuos 4) is always registering Tip (button 1) plus 1st button (button 2 ) simultaneously. Ist there a way to fix that? I already tried disabling button 2, but it won't let me.

Thanks!

wacom5
Posts: 1061
Joined: Tue 8. Aug 2017, 14:35

Re: Art pen (Intuos 4) always registering Button 1+2

Postby wacom5 » Mon 29. Jul 2019, 07:10

That's most likely a hardware issue with the pen. Please contact our support - https://support.wacom.com
Need immediate help? Contact our Support: https://support.wacom.com


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