Wacom Customer Support page: https://support.wacom.com/

Wacom Product Resources - Drivers, Manuals, Warranty Information & Others

Mac OS 10.15 Catalina Support:
https://www.wacom.com/en-de/support?guideId=015-916

Mac OS 10.15.4 Update:
What does the Mac OS warning message “Legacy System Extension” mean and why am I seeing it?

eStore Shipping
Please note that reduced UPS service might affect your region due to CoVid-19 situation. See updated details for UPS serviceshttps://www.ups.com/de/en/service-alerts.page?id=alert1

Product Registration:
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?

CTH-670 pen doesn't work after macOS Catalina (10.15)

Intuos, Intuos Pro, Bamboo, Graphire, etc.
runbyzinho
Posts: 2
Joined: Thu 24. Oct 2019, 15:33

CTH-670 pen doesn't work after macOS Catalina (10.15)

Postby runbyzinho » Thu 24. Oct 2019, 15:54

I used to use my CTH-670 on Macbook before that update, but now I have some problems with the pen. The touch still working, but the pen not. Yesterday, somehow the pen start working after I plug the USB on Mac, but stopped to work later after I reset the system(The table still identify the pen with the color changing). Anyone has any idea how to make this Pen start working again?

wacom5
Posts: 940
Joined: Tue 8. Aug 2017, 14:35

Re: CTH-670 pen doesn't work after macOS Catalina (10.15)

Postby wacom5 » Fri 25. Oct 2019, 12:58

The CTH-670 is not supported on OSX Catalina. I would recommend you to consider upgrading your tablet.
Need immediate help? Contact our Support: https://support.wacom.com

runbyzinho
Posts: 2
Joined: Thu 24. Oct 2019, 15:33

Re: CTH-670 pen doesn't work after macOS Catalina (10.15)

Postby runbyzinho » Sun 27. Oct 2019, 00:17

wacom5 wrote:The CTH-670 is not supported on OSX Catalina. I would recommend you to consider upgrading your tablet.


The pen worked for some minutes and I think that’s still possible. May have any alternative way, isn’t it?

cth661LetMePaint
Posts: 2
Joined: Sat 7. Dec 2019, 17:25

Re: CTH-670 pen doesn't work after macOS Catalina (10.15)

Postby cth661LetMePaint » Sun 8. Dec 2019, 18:45

So as Wacom says, it is not supported. However as you actually got it somewhat functional I’d look into the security preferences to see if you can add the Wacom application to the allowed input and accessibility apps, may help but this is still a shot in the dark.

There is more trouble with CTH-6x as for me, I cannot get the pen working at all on Catalina. Quite frustrating. Wacom, will you ever ship supported driver for the CTH-6x range on newer MacOS?

alesant
Posts: 1
Joined: Thu 2. Jan 2020, 16:11

Re: CTH-670 pen doesn't work after macOS Catalina (10.15)

Postby alesant » Thu 2. Jan 2020, 16:16

I dont understand why mac app "Connect my tablet" works while wacom keeps saying "incompatible with our hardware". It would be better to say honestly: "we do not want to support old models".

chocopop
Posts: 1
Joined: Tue 4. Feb 2020, 14:14

Re: CTH-670 pen doesn't work after macOS Catalina (10.15)

Postby chocopop » Tue 4. Feb 2020, 14:19

A friendly reddit person pointed out that this app on the mac App Store will fix the problem : https://apps.apple.com/us/app/connect-my-tablet/id1352696344?mt=12
It's $10 but I've bought it myself and I can confirm it finally made the pen work on Catalina 10.15.1 with my CTH-670.

ecphtqns
Posts: 7
Joined: Fri 15. Sep 2017, 12:50

Re: CTH-670 pen doesn't work after macOS Catalina (10.15)

Postby ecphtqns » Wed 5. Feb 2020, 20:29

I wonder if this app will restore the use of the Intuos 3 touch strip and Photoshop 2020.
I emailed the app developer, I'll report back if I hear anything. If anyone tries the app, please let us know how it goes.

thenickdude
Posts: 5
Joined: Fri 14. Feb 2020, 01:53

Re: CTH-670 pen doesn't work after macOS Catalina (10.15)

Postby thenickdude » Fri 14. Feb 2020, 04:57

CTH-670 will work on Catalina using my fixed Bamboo drivers here:

https://github.com/thenickdude/wacom-driver-fix

I fixed a couple of bugs in Wacom's driver that prevent it from loading on Catalina.


Return to “Pen Tablets”