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Pan/Scroll Cursor stuck. Mouse not moving until release.

Everything related to drivers
simosahla
Posts: 1
Joined: Sat 7. Dec 2019, 21:30

Re: Pan/Scroll Cursor stuck. Mouse not moving until release.

Postby simosahla » Sat 7. Dec 2019, 21:45

Here's another user that just created an account only to chime in here. The new behavior really should be optional!

I just upgraded my Wacom, the only reason being that there were no Catalina drivers available for my good old Bamboo. The new Intuos feels good, great even, but this scrolling thing annoys the hell out of me.

I'm viewing a web page that has scrollable fields in it. I start scrolling down, ok, the pointer freezes, the page scrolls. Then the pointer hits a scrollable field. Now, page scrolling stops and field scrolling starts. (No, that's not what I wanted!) And what happens when the scrollable field is scrolled all the way down? Nothing happens. The pointer remains freezed, nothing scrolls. I need to release the button, move the pointer away from the scrollable field (I'm using mouse mode), and start scrolling again.

Please, Wacom. This makes no sense. You broke something that worked just fine before.

For some use cases, the new behavior might be good. For some, it definitely is not. Forcing this change is no way to treat your loyal customers.


Simo Sahla

aakaravaev
Posts: 8
Joined: Tue 9. Oct 2018, 09:41

Re: Pan/Scroll Cursor stuck. Mouse not moving until release.

Postby aakaravaev » Sat 28. Dec 2019, 21:03

Seriously, Wacom stop making scroll behaviour from bad to worse. I've just updated driver to 6.3.38-3 and scrolling get worse once again. Now page slowly scrolling by its own after I stopped scrolling. I have to release scroll button on pen to stop autoscrolling. You force users to do 2 action instead of 1 for stop scrolling. It looks like that your UX guy don't know how to do UX.

What are you thinking? Why did you do that? It looks like that you need to hire new men in driver team. The ones who know how to do right scroll. Don't you even use your tablets? Please, google "how to do a scroll that convenient for users" and do so.
Last edited by aakaravaev on Sun 5. Jan 2020, 13:17, edited 2 times in total.

aakaravaev
Posts: 8
Joined: Tue 9. Oct 2018, 09:41

Re: Pan/Scroll Cursor stuck. Mouse not moving until release.

Postby aakaravaev » Sat 28. Dec 2019, 21:19

Is there are any good tablets instead of wacom? Does anybody know?

simgust
Posts: 5
Joined: Fri 10. Jan 2020, 07:42

Re: Pan/Scroll Cursor stuck. Mouse not moving until release.

Postby simgust » Fri 10. Jan 2020, 07:49

I’m also chiming in to say that I would like the old scrolling behavior back.

Because of this (and some other minor annoyances), I will definitely research Wacom alternatives before making an upgrade some time down the road.

nouWacom
Posts: 1
Joined: Mon 13. Jan 2020, 17:52

Re: Pan/Scroll Cursor stuck. Mouse not moving until release.

Postby nouWacom » Mon 13. Jan 2020, 22:59

Another user joining in just to show that we are not "insignificant minority" that prefers old behaviour. And if, despite your ongoing efforts, Adobe programs can manage retaining old Pan behaviour where it is cruicial, Blender can manage retaining old Pan behaviour, heck, lot of professional programs can manage "do something continuous at button press+pen movement even if you move your pen outside our app window" then I call your "problems when cursor is not stuck" excuse BS. At this time my cursor behaves differently in sensible apps that understand how pens should behave and differently in those apps that are managed directly by Wacom stupidity, or differently depending on where on the app I try to scroll/pan. This is completely unacceptable.

aakaravaev
Posts: 8
Joined: Tue 9. Oct 2018, 09:41

Re: Pan/Scroll Cursor stuck. Mouse not moving until release.

Postby aakaravaev » Sun 19. Jan 2020, 10:18

Wacom, I can't stop scrolling at the position I need. Page continues scrolling after I stop scrolling. Really, Wacom, that's really annoying.

Why did you change original scroll behaviour after all? What reason push you to did it? You'd made a mistake. Admit it and fix it.


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