Wacom Customer Support page: https://support.wacom.com/

Wacom Product Resources - Drivers, Manuals, Warranty Information & Others

Mac OS 10.15 Catalina Support:
https://www.wacom.com/en-de/support?guideId=015-916

Mac OS 10.15.4 Update:
What does the Mac OS warning message “Legacy System Extension” mean and why am I seeing it?

eStore Shipping
Please note that reduced UPS service might affect your region due to CoVid-19 situation. See updated details for UPS serviceshttps://www.ups.com/de/en/service-alerts.page?id=alert1

Product Registration:
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?

Can't register One By Wacom

Intuos, Intuos Pro, Bamboo, Graphire, etc.
PaulPuscas
Posts: 1
Joined: Sat 18. Jan 2020, 20:36

Can't register One By Wacom

Postby PaulPuscas » Sat 18. Jan 2020, 20:53

Hello,
I have a One by Wacom tablet (CTL672S) and I can't register it on the site.
I installed the latest driver version, I have windows 10 with updates.
I opened the ticket to wacom support but I did not receive a clear answer (the operator told me that there are some problems with the servers and that he will record it manually and send me an answer by e-mail), I did not receive any more answer.
What else can I do?

wacom5
Posts: 943
Joined: Tue 8. Aug 2017, 14:35

Re: Can't register One By Wacom

Postby wacom5 » Mon 20. Jan 2020, 08:22

Customer Support can help you with this. First, check your email spam folder just in case. If you don't see any answer from our team, please request an update.
Need immediate help? Contact our Support: https://support.wacom.com


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