Wacom Customer Support page: https://support.wacom.com/

Pen not working after Mac OSX update June 2019:
http://forum.wacom.eu/viewtopic.php?f=11&t=4011

Why is the cursor on Windows a white dot or crosshairs?
http://forum.wacom.eu/viewtopic.php?f=11&t=4013#p8912

Wacom Drivers:
Latest driver released for Windows (6.3.35-3) and Mac (6.3.35-2). Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

Product Registration:
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?

Drawing software:
If you wondering which software to choose, check the trial versions below:

6.3.20-7 locks your other display(27QHDT)

Cintiq and Cintiq Pro
Dinomightkaroar
Posts: 19
Joined: Mon 13. Feb 2017, 22:40

6.3.20-7 locks your other display(27QHDT)

Postby Dinomightkaroar » Mon 13. Feb 2017, 22:47

SOooo, I uninstalled my previous driver and cleared preferences, restarted, installed 6.4.20-7, restarted, and wouldn't you know, it's still broken.

In the tradition of whack-a-mole bug fixes, I can now pinch to zoom, but the cintiq 27QHD touch completely locks the secondary display. I can't click on it with a mouse, or drag a selection box. If I open a fresh app, and a window appears on the affected monitor, I can click and drag it ONCE, and then the monitor does not accept inputs again.

Windows 10 64 bit, clean install as of a couple weeks ago. I had to roll back to 16.3.17-3 yet again.

I tried switching primary monitor, nothing. I tried task manager, and again I can interact with it for one click, and then nothing.

There is still a horrible relationship between wacom's recent pen display drivers and windows 10.

Just a heads up to anyone with a similar setup.

Return to “Pen Displays”