Wacom Customer Support page: https://support.wacom.com/

Wacom Product Resources - Drivers, Manuals, Warranty Information & Others

Mac OS 10.15 Catalina Support:
https://www.wacom.com/en-de/support?guideId=015-916

Mac OS 10.15.4 Update:
What does the Mac OS warning message “Legacy System Extension” mean and why am I seeing it?

eStore Shipping
Please note that reduced UPS service might affect your region due to CoVid-19 situation. See updated details for UPS serviceshttps://www.ups.com/de/en/service-alerts.page?id=alert1

Product Registration:
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?

6.3.20-7 locks your other display(27QHDT)

Cintiq and Cintiq Pro
Dinomightkaroar
Posts: 19
Joined: Mon 13. Feb 2017, 22:40

6.3.20-7 locks your other display(27QHDT)

Postby Dinomightkaroar » Mon 13. Feb 2017, 22:47

SOooo, I uninstalled my previous driver and cleared preferences, restarted, installed 6.4.20-7, restarted, and wouldn't you know, it's still broken.

In the tradition of whack-a-mole bug fixes, I can now pinch to zoom, but the cintiq 27QHD touch completely locks the secondary display. I can't click on it with a mouse, or drag a selection box. If I open a fresh app, and a window appears on the affected monitor, I can click and drag it ONCE, and then the monitor does not accept inputs again.

Windows 10 64 bit, clean install as of a couple weeks ago. I had to roll back to 16.3.17-3 yet again.

I tried switching primary monitor, nothing. I tried task manager, and again I can interact with it for one click, and then nothing.

There is still a horrible relationship between wacom's recent pen display drivers and windows 10.

Just a heads up to anyone with a similar setup.

Return to “Pen Displays”