Wacom Customer Support page: https://support.wacom.com/

Cintiq Pro 24 - Fan Speed:
A firmware update was released that should allow you to adjust the fan speed. Please see: here

Windows 10 Fall 2018 Update:
Updating to the newest Windows 10 Fall update? Wacom has identified a few issues within the latest update. Pan/Scroll is not working correctly in some applications. Also, Modifier Clicks do not work when assigned to pen buttons or ExpressKeys, see the screenshot below. The Wacom driver team has submitted a bug report with Microsoft for these issues and will continue to work with them until it is fixed. More information can be found here: here

Mac OS 10.14 Mojave:
Upgrading to Mac OS 10.14 Mojave? A new Mac OSX security feature requires some additional changes to run the Wacom Driver correctly. Please see the instructions found on our support page here. Also, If you have any issues, please try a clean driver install. Follow the steps here.

Wacom Drivers:
December 2018: New driver released for Windows (6.3.32-3) and Mac (6.3.32-3). Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

Inkspace App Updates: http://forum.wacom.eu/viewtopic.php?f=9&t=1949#p5742

Google Chrome Why is Google Chrome not accepting clicks or is lagging?

Registration
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?

Intuos 3 tablet and Mac 10.12.6 support?

Intuos, Intuos Pro, Bamboo, Graphire, etc.
ecphtqns
Posts: 4
Joined: Fri 15. Sep 2017, 12:50

Intuos 3 tablet and Mac 10.12.6 support?

Postby ecphtqns » Fri 15. Sep 2017, 13:00

I had to get a new iMac, my old Mac Pro seemed to die on me, but now its on Mac 10.12.6 and with the latest Wacom driver for the Intuos 3 looks like this operating system isn't supported? It still works mostly ok but clicking around isn't as accurate as before and my express keys aren't working. Any hope for further support? I have 3x Intuos 3 tablets and I'm sorry but I don't want to upgrade (I really depend on the Intuos 3 express key placement).

bsabiston
Posts: 4
Joined: Wed 11. Oct 2017, 18:24

Re: Intuos 3 tablet and Mac 10.12.6 support?

Postby bsabiston » Wed 11. Oct 2017, 19:48

Did you find an answer to this?

wacom1
Posts: 898
Joined: Tue 29. Nov 2016, 09:46

Re: Intuos 3 tablet and Mac 10.12.6 support?

Postby wacom1 » Thu 12. Oct 2017, 06:19

Intuos3 tablets are not supported anymore since driver version 6.3.15. Without driver Intuos3 tablets simulate a mouse only.

bsabiston
Posts: 4
Joined: Wed 11. Oct 2017, 18:24

Re: Intuos 3 tablet and Mac 10.12.6 support?

Postby bsabiston » Thu 12. Oct 2017, 13:35

Yes that was the answer. Luckily they still have the old driver available, and it worked fine. Not sure why my control panel disappeared in the first place.


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