Wacom Customer Support page: https://support.wacom.com/

Pen not working after Mac OSX update June 2019:
http://forum.wacom.eu/viewtopic.php?f=11&t=4011

Why is the cursor on Windows a white dot or crosshairs?
http://forum.wacom.eu/viewtopic.php?f=11&t=4013#p8912

Wacom Drivers:
Latest driver released for Windows (6.3.33-3) and Mac (6.3.33-5). Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

Product Registration:
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?

Drawing software:
If you wondering which software to choose, check the trial versions below:

For those Mac & Cintiq 13HD users who had driver issues.. try these 'combo'

Cintiq and Cintiq Pro
konjyouki
Posts: 10
Joined: Wed 18. Jan 2017, 03:26

For those Mac & Cintiq 13HD users who had driver issues.. try these 'combo'

Postby konjyouki » Wed 4. Oct 2017, 04:08

Finally I had the guts to upgrade my Mac version (from 10.12.4 to 10.12.6) and my Cintiq driver (from 6.3.22-3 to 6.3.24-1) and had tested it for 2 weeks straight (around 4-8 working hours each day) and so far it's as good as my previous 'combo' (Mac 10.12.4 version and wacom 6.3.22-3 driver)

As oppose to my previous post, http://forum.wacom.eu/viewtopic.php?f=5&t=685&p=1988#p1988 whereas I skipped upgrading to Mac 10.12.5 version bcs no driver currently passable for Mac 10.12.5 version.

Again, as in every of my post, I won't guarantee that my 'Mac version + Wacom driver' combo will works for everyone but it does in my case.

So here's what I'm using:
- MacBook Pro Retina (early 2015) using Sierra ver 10.12.6
- Cintiq 13HD (DTK-1301) *1301 is the newer production code, nothing different from 1300
- Driver 6.3.24-1

Programs that I've test using and works fine:
- Adobe Photoshop CC 2017
- Adobe Photoshop Lightroom 5
- Adobe Illustrator CC 2015.3
- Adobe InDesign CC 2015.4
- Final Cut Pro X ver 10.2.1
- Motion ver 5.3.2
- AutoCAD 2017
- DAZ 3D

Hope it works for you too!

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