Wacom Customer Support page: https://support.wacom.com/

Cintiq Pro 24 - Fan Speed:
A firmware update was released that should allow you to adjust the fan speed. Please see: here

Windows 10 Fall 2018 Update:
Updating to the newest Windows 10 Fall update? Wacom has identified a few issues within the latest update. Pan/Scroll is not working correctly in some applications. Also, Modifier Clicks do not work when assigned to pen buttons or ExpressKeys, see the screenshot below. The Wacom driver team has submitted a bug report with Microsoft for these issues and will continue to work with them until it is fixed. More information can be found here: here

Mac OS 10.14 Mojave:
Upgrading to Mac OS 10.14 Mojave? A new Mac OSX security feature requires some additional changes to run the Wacom Driver correctly. Please see the instructions found on our support page here. Also, If you have any issues, please try a clean driver install. Follow the steps here.

Wacom Drivers:
December 2018: New driver released for Windows (6.3.32-3) and Mac (6.3.32-3). Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

Inkspace App Updates: http://forum.wacom.eu/viewtopic.php?f=9&t=1949#p5742

Google Chrome Why is Google Chrome not accepting clicks or is lagging?

Registration
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?

iMac 5k late 2016 & Cintiq 27QHD

Cintiq and Cintiq Pro
makeurmark
Posts: 1
Joined: Mon 16. Oct 2017, 15:05

iMac 5k late 2016 & Cintiq 27QHD

Postby makeurmark » Mon 16. Oct 2017, 15:13

I have an iMac 5k (late 2016). 4xUSB3 ports, 2xThunderbolt2 ports.
I am very close to purchasing the Cintiq 27QHD.
Has anyone managed to successfully connect the Cintiq 27QHD to Thunderbolt 2?

I haven't seen anything positive yet with regards to success. That's why I'm holding off.

Thanks

wacom1
Posts: 898
Joined: Tue 29. Nov 2016, 09:46

Re: iMac 5k late 2016 & Cintiq 27QHD

Postby wacom1 » Wed 18. Oct 2017, 07:40

The Cintiq27 has display connections for HDMI and displayport (1.2). The displayport connection should work without problems on Thunderbolt2.

dsaponaro
Posts: 18
Joined: Fri 21. Apr 2017, 15:06

Re: iMac 5k late 2016 & Cintiq 27QHD

Postby dsaponaro » Wed 18. Oct 2017, 17:44

Just got the same setup and works great!

dsaponaro
Posts: 18
Joined: Fri 21. Apr 2017, 15:06

Re: iMac 5k late 2016 & Cintiq 27QHD

Postby dsaponaro » Sun 22. Oct 2017, 16:30

Let me rephrase that. The setup works great as far as connecting the display to the iMac. The Cintiq does have the usual mess of driver bugs since its release though.


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