Wacom Customer Support page: https://support.wacom.com/

Cintiq Pro 24 - Fan Speed:
A firmware update was released that should allow you to adjust the fan speed. Please see: here

Windows 10 Fall 2018 Update:
Updating to the newest Windows 10 Fall update? Wacom has identified a few issues within the latest update. Pan/Scroll is not working correctly in some applications. Also, Modifier Clicks do not work when assigned to pen buttons or ExpressKeys, see the screenshot below. The Wacom driver team has submitted a bug report with Microsoft for these issues and will continue to work with them until it is fixed. More information can be found here: here

Mac OS 10.14 Mojave:
Upgrading to Mac OS 10.14 Mojave? A new Mac OSX security feature requires some additional changes to run the Wacom Driver correctly. Please see the instructions found on our support page here. Also, If you have any issues, please try a clean driver install. Follow the steps here.

Wacom Drivers:
December 2018: New driver released for Windows (6.3.32-3) and Mac (6.3.32-3). Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

Inkspace App Updates: http://forum.wacom.eu/viewtopic.php?f=9&t=1949#p5742

Google Chrome Why is Google Chrome not accepting clicks or is lagging?

Registration
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?

New cintiq 2018 plug connections

Cintiq and Cintiq Pro
xexex76
Posts: 2
Joined: Sat 2. Dec 2017, 23:11

New cintiq 2018 plug connections

Postby xexex76 » Sat 2. Dec 2017, 23:33

I'm waiting to buy a new cintiq model next year (the 24 one), but in the meantime I have to buy a new computer and Iwander what type of connection I nead for the next cintiq model.
I studied the existing cintiq and I found differences in the connection type used (USB type c [0?.1?] like the 16 pro and display port for the 27qhd....
so...Which connection type should I consider to buy the new computer?
this is an important question because I want to avoid compatibility problems and I want to be able to use full features of the new cintiq models.
I know that this is an anticipation, but it saves me a lot of frustration and I want to be able to buy something that works at full feature.
Thanks in advance!
Marco

xexex76
Posts: 2
Joined: Sat 2. Dec 2017, 23:11

Re: New cintiq 2018 plug connections

Postby xexex76 » Wed 6. Dec 2017, 14:01

come on... it's just a plug...
Please, you can save me a wrong buying!

JHFerry
Posts: 11
Joined: Fri 25. Aug 2017, 18:07

Re: New cintiq 2018 plug connections

Postby JHFerry » Fri 22. Dec 2017, 21:49

I dont know what you wound up getting but I find it unlikely Wacom would back track on USB-C now. USB-C with thunderbolt is a safe choice.


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