Wacom Customer Support page: https://support.wacom.com/

Pen not working after Mac OSX update June 2019:
http://forum.wacom.eu/viewtopic.php?f=11&t=4011

Why is the cursor on Windows a white dot or crosshairs?
http://forum.wacom.eu/viewtopic.php?f=11&t=4013#p8912

Wacom Drivers:
Latest driver released for Windows (6.3.33-3) and Mac (6.3.33-5). Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

Product Registration:
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?

Drawing software:
If you wondering which software to choose, check the trial versions below:

Bamboo Slate unable to pair with windows

Bamboo Spark, Bamboo Slate, Bamboo Folio
rizulthkr
Posts: 2
Joined: Thu 30. Aug 2018, 05:47

Bamboo Slate unable to pair with windows

Postby rizulthkr » Thu 30. Aug 2018, 05:59

Hi
I have purchased Bamboo Slate, it is working fine with android or tablet based system, but i want to use it with my laptop !!
Is there a way to do it as i am not able to find a interface or software !!

The inkspace for pc is also not detecting it !!

Kindly help

rafepurnell
Posts: 3
Joined: Tue 4. Sep 2018, 16:49

Re: Bamboo Slate unable to pair with windows

Postby rafepurnell » Tue 4. Sep 2018, 17:27

I am having a similar issue with both my Sparc and Folio.

Windows Inkspace walks me through the process but does not recognise the device once Bluetooth is connected

Is it broken? unsupported?

thelazydesigner
Posts: 1
Joined: Sun 9. Sep 2018, 08:15

Re: Bamboo Slate unable to pair with windows

Postby thelazydesigner » Sun 9. Sep 2018, 08:23

Hi there,

Smart pads are not (yet?) supported on desktop InkSpace app.
You can only use mobile versions on iOS or Android.

BT is pairing but the software itself is not supporting the device transfer.
L.

wacom4
Posts: 150
Joined: Tue 29. Nov 2016, 09:49

Re: Bamboo Slate unable to pair with windows

Postby wacom4 » Thu 20. Sep 2018, 15:26

In case of Windows 10 and Folio or Slate:
Please download the Inkspace App from the MS Store.
Unpair the device in the Bluetooth settings.
Then try to pair from the newly installed Inkspace App again.


Return to “Smartpads”