Wacom Customer Support page: https://support.wacom.com/

Product Registration:
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?

Drawing software:
If you are not able to register, please use the trial version of the software below and try to register again at a later date.
Wacom Drivers:
March 2018: New driver released for Windows (6.3.33-3) and Mac (6.3.33-5). Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

Touch not working correctly after Driver 6.3.33-5 update for Mac:
http://forum.wacom.eu/viewtopic.php?f=11&t=2581

Mac OS 10.14 Mojave:
Upgrading to Mac OS 10.14 Mojave? A new Mac OSX security feature requires some additional changes to run the Wacom Driver correctly. Please see the instructions found on our support page here. Also, If you have any issues, please try a clean driver install. Follow the steps here.

European Warehouse Inventory:
The European team will be doing inventory from the 27th to the 29th of March. This means that short delays will repairs, order shipping and refunds will occur. We expect to get back to normal schedule on the 1st of April.

Used Bamboo CTL-460 not working on Windows 10

Intuos, Intuos Pro, Bamboo, Graphire, etc.
jsjacobs
Posts: 1
Joined: Thu 6. Sep 2018, 18:32

Used Bamboo CTL-460 not working on Windows 10

Postby jsjacobs » Thu 6. Sep 2018, 18:37

Hi,

I recently bought a used Bamboo CTL-640. I've plugged it into my HP laptop, and attempted to install the latest drivers a number of times. However, whenever the pen touches the tablet I'm getting a red light. The pen moves the mouse a little bit sometimes, and the buttons work, but nothing else is working. What can I do?

wacom4
Posts: 143
Joined: Tue 29. Nov 2016, 09:49

Re: Used Bamboo CTL-460 not working on Windows 10

Postby wacom4 » Fri 7. Sep 2018, 07:31

Which driver did you install?
Please ensure it is 5.3.5-3 from http://www.wacom.com/support/product-support/drivers.
See https://www.wacom.com/en-gb/support?gui ... e56851d3ee

If this doesn't change the behavior check the pen in the Diagnostic Window: Open the Bamboo Preferences. Then Ctrl-Click (Windows) or Alt-Click (MacOS X) on ABOUT.
See as well https://www.wacom.com/en-gb/support?gui ... 0675040cb6


Return to “Pen Tablets”